Door turned up and was wrong size
A week ago I ordered a front door and door furniture from this site. Spoke to them on the phone and they confirmed delivery. Door turned up and was wrong size. Took a complete extra day altering frame to fit. Letter box ordered at same time still hasn't turned up. Can not get through to after sales care on the phone (and it is a chargeable number) They sent autoreply to my first complaint, said that they would be in touch, and then nothing, do not reply anymore to email complaints. My opinion is that this firm is absolutely unreliable and rubbish.
About Dunelm Soft Furnishings
Dunelm Soft Furnishings offers a variety of home goods, including bedding, curtains, blinds, and furniture. They provide a range of styles to suit different tastes and also stock kitchenware and home decor items. Services include made-to-measure curtains and blinds, as well as home delivery.
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Dunelm Soft Furnishings Category
Dunelm Soft Furnishings is ranked 209 among 294 companies in the
Furniture Stores category
Recent comments about Dunelm Soft Furnishings company
Door turned up and was wrong size1
Hi I ordered a door an haven't received a confirmation email or...
1
I am in the same position, can you let me know how it was resolved??
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Hi I ordered a door an haven't received a confirmation email or received a receipt I just got given a ref no but can't use it as my email address haven't received nothing an I am starting to get a little worried as I used a relatives card I can't get them on the phone what so ever ... PLEASE HELP