Duke Energy — damage to property (yard)
Duke Energy Bucket Truck back on my side lawn leaving deep ruts tearing up grass sod and unable to mow part of my lawn. This happen on May 26th (Friday) 2017 due to checking out a transformer to be repaired. Lineman drove truck up on yard. I explain to driver that it had rain for several days and that my yard was real soft. He should have known better! I have reported this twice with Duke Energy but they have dropped the ball. The last person I spoke to she it was never entered into their system and a complaint would need to be filed. Poor excuse for customer service.
RESOLUTION: I want my yard repaired AS SOON AS POSSIBLE! I have been waiting on Duke Energy going on 2 weeks to respond back to me but has failed to get back as promised.