SUBMIT A COMPLAINT

Duke Energypower/energy

My power bill of 124.00 was due 9/03/19.
On 9/23/19, Duke Energy shut off my power, with no warning or request for payment thru email, phone call, or the app I have on my phone.
Duke showed up 20 days after my due date and disconnected the power while I was at work.
I have never missed a payment in years and this is how they thank me?
It was 40.00 for a reconnect fee and NOW they are demanding I pay an additional 85.00 deposit because my account now shows a disconnection.
Duke Energy, has no right to treat people this way.

Rs
Oct 01, 2019

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