Dubai Firstcomplaining about cash loan against credit card

Review updated:

Dear Sir/Madam,

My name is Kapil Kumar Advani and having a cash loan from your bank against my credit card Number 5242********1000.I was informed by your telecaller emplyee Farsan contact number 04-5068318 that I need to pay over and above AED 18000 loan amount is AED 630 approx.

Loan Amount 18, 000.00
Processing Charge 1% 180.00
Interest PM AED 73.80 for 6 months 442.80
Total during 6 months (A) 18, 622.80

Paid amount
March - 3, 456.47
April - 3, 254.00
Current Month Statement due in June - 3, 192.66
Total (B) - 9, 903.13
Balance to be paid (A-B) 8, 719.67

Balance instalment will be then AED 2906.56 for next 3 months.

Over and excess 18000
Over 3000 - Ist payment 456.47
Over 3000 - IInd payment 254.00
Over 3000 - IIIrd payment 192.66
Total Excess till 3rd Instalment 903.13
Less to be paid in 6 months - 622.80
Excess Paid 280.33

Kindly confirm it or give the clarification why you are charging more than what i was informed on form with Farsan.

May 15, 2019
Sort by: UpDate | Rating


  • Di
      May 26, 2019

    I have been staying in UAE for the last 15 years and dealt with various banks but have never seen a most ridiculous bank like Dubai First . Dubai First is the most pathetic, unprofessional bank i have ever seen, they have untrained staff who never know what exactly is happening with your account and keep giving stupid replies. Dubai First is the only bank i think in the world who uses outdated banking softwares which can never give accurate details. In short if you are looking for a terrifying, horrific, unreal banking experience can surely deal with a DUMB bank like Dubai First.

    +1 Votes

Post your comment