The complaint has been investigated and
resolved to the customer's satisfactionResolved Dressbarn — Dressbarn/World Financial Network National Bank Practices
resolved to the customer's satisfaction
I have been having fraudulent activity on my bank accounts...yes plural. I made a pmt. on my Dressbarn account and realized shortly after (less than 24 hours) that I had entered the account # for the same bank but on the checks that should have been tossed. However, I made a duplicate pmt hoping it would suffice...wrong. Anyway, the company stopped accepting the 2nd pmt. and billed me for the nsf which is understood. They went on to disallow online pmts for approximately 2-3 months and then reinstated my online pmts. Needless to say, without notice they closed out my account I am still paying on without any indication as to why until recently one somewhat intelligent Dressbarn employee stated "You attempted to make a payment (fraudulent) on a closed account." Again, I tried to right a wrong as soon as I noticed the error. This pathetic company did not try to contact me...they just inadvertently closed the account.