Club L

It won’t take more than a few seconds via a Google search to see the number of dissatisfied customers who have posted about this company sending out marked clothing and then blaming the recipient. It is impossible to prove it was marked when opening unless we took every parcel we receive and open it on camera!

The items were not even tried on, as I tried a dress on prior to taking said outfit out of the bag and that was exactly what I wanted. Very disappointed now that I chose to keep the item because after the way I have been treated I would rather not have purchased anything from them.

I have asked numerous questions, to which they will not answer, all they state is their staff are trained!

This is by far the most awful company I have ever dealt with. They sent ‘said outfit’ back thrown in a postal bag, rolled up in a ball.

The item was a chiffon material and pale pink/nude in colour. Both top and bottom had huge tags on them! How I could have worn them with tags on is something I have asked numerous times because there is no way of hiding them or disgusting them! The tags are perfect, not bent or marked like they would be if they had been manipulated under clothing or something. The dress smells like a factory,the top clearly hasn’t even been put on, this can be seen by the way it sat when it was out of the bag.

The items were not very expensive, I am more than capable of affording them, however this is down to principle as this company try to steal from people who, in good faith, purchase items from them, need to return them (within the returns policy requirements) and then face the company defacing the items to say they cannot be returned and refusing a refund.

What a terrible business model and a dreadful customer service department.

I will be making sure we spend our hard earned money with a company that has the right ethics, morals and standards

I was so mad when I found out that Club L had lied to me about my order being shipped. I had asked them to cancel it on the same day, but they told me it was already on its way. What a bunch of liars! I was really disappointed with their customer service and I don't think I'll be shopping with them again. It's just not worth the hassle.

So, I was really excited to order some dresses from Club L. I mean, they looked so cute on the website and I was ready to rock them at all my upcoming events. But, let me tell you, it's been a total nightmare. I never even got my dresses! Can you believe it? I waited and waited and nothing showed up. And now, when I try to get in touch with them about a refund or replacement, they're totally ghosting me. Like, what gives? It's been months and I'm still waiting for some kind of response. It's not cool, Club L. Not cool at all.

So, I ordered from Club L and let me tell you, it was a complete disaster. They didn't even bother to ship my order and when I asked about it, they gave me a fake tracking number. And to top it off, they deleted all my comments on Instagram! Can you believe that? It's like they don't even care about their customers. I tried to reach out to their customer service, but it was a dead end. I wouldn't recommend this place to anyone. Stay away from Club L if you don't want to be scammed.

This company ain't worth your time, mate. The clothes they sell are rubbish, just take a look at the photos. And if you think you can return them for a refund, think again. It's like trying to find a flying pig - impossible!

I wouldn't recommend Club L to anyone. They're just not worth the hassle. Save yourself the trouble and shop somewhere else.

So, I bought some clothes from Club L and I wasn't happy with them. I tried to return them but they accused me of wearing them even though I kept the tags on. They didn't give me a refund and their customer service is terrible. They never got back to me and the staff were really rude. Honestly, if you want to waste your money, go ahead and shop with Club L. But if you want to avoid being ripped off, I suggest you look elsewhere.

So I gotta tell ya, I had a pretty bad experience with Club L. I ordered this really cute NAVY dress, but unfortunately it didn't fit me right. So I went ahead and returned it, thinking everything would be all good. But boy was I wrong! Today I got an email saying that they weren't gonna give me a refund because the dress was all soiled and messed up. They even attached some photos to prove it, but get this - it wasn't even my dress in the pictures! I mean, come on now. I returned my dress in perfect condition, so what gives? These guys are straight up liars and thieves, if you ask me. I wouldn't recommend shopping with them if you don't wanna get ripped off.

Club L is a total rip-off! They totally SCAM you when it comes to refunds. I ordered 5 dresses from their website, but when they arrived, they were all too big. So, I returned 4 of them, hoping to get a refund. But guess what? They only refunded me for 1 dress! And they didn't even bother to give me an explanation for it. What a bunch of crooks!

And don't even get me started on their sizing. The sizes on their website are totally inaccurate. So, if you're thinking of buying something from Club L, be prepared to return it. And when you do, don't expect to get your money back. They'll find some excuse not to refund you.

Honestly, I wouldn't recommend Club L to my worst enemy. They're just not worth the hassle. If you want to buy something online, stick to reliable companies with integrity. Don't waste your time and money on Club L.

I gotta tell ya, stay away from Club L like it's the plague! I bought some clothes from them, but they were so poorly made that I had to return them within just two days. And get this, I even had to pay for the shipping myself! That was back in November of last year, and it's almost April now, and I still haven't gotten my refund. Can you believe it?

I've tried reaching out to them so many times, but all I get are these weird, robotic responses that don't even make any sense. It's like they're not even reading my messages! So, I decided to take matters into my own hands and contacted my bank and the Federal Trade Commission. I mean, this company needs to be shut down, am I right?

Honestly, I'm just so disappointed. I was really excited to try out Club L, but now I wouldn't recommend them to my worst enemy. It's just not worth the hassle and the headache. So, if you're thinking about buying from them, do yourself a favor and look elsewhere. Trust me, you'll thank me later.

So, I went on Club L website and bought some clothes for over $500. When I got my stuff, I was pretty disappointed. The size I usually wear was too big and the quality of the clothes was pretty bad. I decided to contact the company to see if I could get a refund or exchange for the right size. But, the customer service agent told me they don't do exchanges anymore and refunds are only within 14 days. Plus, if I removed the tags, they wouldn't give me a refund at all! The agent just said sorry and that they couldn't help me.

I was really upset about this whole situation. I mean, I spent a lot of money on these clothes and now I can't even get the right size or my money back. It's just not fair. I wish Club L would have better policies for their customers. It's not like I'm asking for anything unreasonable. I just want clothes that fit and are good quality.

Overall, I wouldn't recommend Club L to anyone. Their customer service is terrible and their policies are just not customer-friendly. Save your money and shop somewhere else.

I wouldn't recommend Club L to anyone. I had to send back a dress that I ordered because it looked really cheap and it was also faulty. I made sure to send it back within the 2 week time frame, but it still took them 23 days to get back to me. When they finally did, they said that they were only going to give me a credit note instead of a refund to my bank account like Kylie had promised me. I've been trying to get in touch with them for over a month now, but they haven't responded to any of my emails. It's really frustrating and I feel like I've been scammed. I hope that they go out of business soon because they're a terrible company and they don't deserve to be in business.