Dr Trust

Hi,

I have raise the support requiest on my BP machine and they ask me to sent the machine and I have sent it. they have confirm that product is received and will update. after one month they are saying they have not received the product. however DTDC courier is showing successfully delivered and there receivers sign also.

due to lost my mobile I followed up late and I lost my all conversations where they confirmed that product is received. i have proof that courier receivers sing and date.

I had a really bad experience with Dr Trust. I ordered a back massager from their website, but instead I received a BP monitoring device. It was really frustrating because I had to wait for 20 days to return the product. Their response time is very slow and it's really hard to get in touch with them on the phone. I was really disappointed with their service and I wouldn't recommend anyone to order anything from their website. It's been almost a month and I still haven't received my product. I hope they improve their service in the future.

I wouldn't recommend ordering Dr Trust products from their website. They don't have a good response time and they show one delivery date before payment, but then show a different date after payment is made.

I booked my order on February 12th, 2022 and it showed that the product would be dispatched within 2 to 4 days. However, as of today at 2:28 pm, I still haven't received my product. Even when I tried calling customer care, there was no response. It seems like they only care about promoting their products through colorful posts and ads, but the actual service is quite poor.

Sincerely,
Sivasubramanian
***657

I gotta say, I had a pretty bad experience with Dr Trust. I mean, if I could give them negative stars, I totally would. They really messed with my money and didn't even bother to fix the issue in a timely manner. It's like they don't even care about their customers. And don't even get me started on their decision-making process. It's like watching paint dry, it's that slow.

To make matters worse, they sent me a defective product without even checking it first. And when I asked for my money back, they just ignored me. It's like they're trying to cheat me out of my hard-earned cash. I mean, seriously, who does that?

I wouldn't recommend this company to anyone. They're just not trustworthy. And their products? Forget about it. They're not worth the hassle. It's like they don't even consider their customers when they're making them.

So, if you're thinking about buying something from Dr Trust, don't. It's not worth it. They're just going to trap you and cheat you out of your money. Trust me, I learned the hard way.

I ordered an oxygen concentrator from Dr Trust's website (drtrust.in) 20 days ago. At the time of purchase, the website promised next-day dispatch and delivery within 2 to 3 days. However, due to the ongoing pandemic situation, it seems like Dr Trust is taking advantage of the situation to make more money.

Unfortunately, I have not yet received my oxygen concentrator and I have not received any information from Dr Trust about when I can expect it to arrive. I feel like I have been cheated by Dr Trust and I am very disappointed.

Now that my need for an oxygen concentrator has passed, I am not sure what to do with it if and when it finally arrives. It is frustrating that Dr Trust is supposed to be serving people during this difficult time, but instead they seem to be more focused on making money.

Overall, I am very sad about my experience with Dr Trust and I would not recommend their services to anyone.

I bought a Dr. Trust Smart BP Monitor and it was working fine for a while, but then it started acting up. I tried to get in touch with Nureca's Service team to see if they could help me fix or replace the device, but it seems like they don't really have a proper service department. I had to communicate with them through WhatsApp, but I didn't get any response from them. I even tried to reach out to their higher-ups, but they didn't give me any contact details like a phone number or email address. Honestly, I don't think Dr. Trust and Nureca are very trustworthy. I would recommend staying away from their products.

So, I ordered something from Dr Trust on May 6th and they said it would ship on May 10th. But, it didn't actually ship until May 17th. I was like, "ugh, come on guys!" But, I get it, things are crazy right now. I was patient and waited for my package to arrive. The delivery service they used was the best worst in my state. I mean, seriously, why do they even use that service? Anyway, my package got returned to Dr Trust on June 9th. They refunded me on that day, but it's now June 18th and I still haven't seen the money in my account. What's the deal, Dr Trust? I've ordered stuff from other countries and it's arrived in 20 days or less. I wouldn't recommend buying from their website. Just go to Amazon or Flipkart instead.

So, I gotta say, Dr Trust ain't exactly living up to its name. I mean, I got myself one of their Health PAL1 Smartwatches a few months back, and let me tell you, it was a total disaster. The thing was riddled with defects right outta the box, and it took 'em at least a month to come and collect it for repairs. And even then, they promised me a refund, but I'm still waiting for that to happen.

And don't even get me started on their customer service. They don't keep any records of our conversations on email, which is just plain shady if you ask me. Instead, they want us to use WhatsApp so they can sweep their incompetence under the rug. It's like they don't even care about their customers, you know?

Honestly, it's just ridiculous. I wouldn't recommend Dr Trust to anyone, not even my worst enemy. They're just not worth the hassle.

Dr Trust (drtrust.in) is a website that I recently purchased a product from. However, my experience with their customer service was not a pleasant one. The customer service representatives were not helpful and seemed to be deceiving me by agreeing to things that were not going to be done. It was frustrating to feel like I had no control over my purchase once I had paid for it. I was disappointed to learn that I could not cancel my order once it had been shipped. The shipping process itself took four days from the day I ordered it, which was a Saturday.

The website had stated that the product would arrive within 3-5 working days. However, in my experience, it took two working days just for the shipping process to begin. After that, it was up to the courier service to deliver the product to me. It was a bit frustrating to have to wait longer than expected for my purchase to arrive.

I attempted to speak with customer care executives to address my concerns, but it was a waste of time. They were not helpful and did not seem to care about my experience with their website. I would not recommend this site to anyone and will never purchase from them again.