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Dr Trust

www.drtrust.in

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1.0 9 Complaints
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Dr Trust Complaints 9

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8:46 am EDT
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Dr Trust BP Monitoring machine

Hi,

I have raise the support requiest on my BP machine and they ask me to sent the machine and I have sent it. they have confirm that product is received and will update. after one month they are saying they have not received the product. however DTDC courier is showing successfully delivered and there receivers sign also.

due to lost my mobile I followed up late and I lost my all conversations where they confirmed that product is received. i have proof that courier receivers sing and date.

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12:05 am EDT
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Dr Trust Disappointing Experience with Dr Trust: Wrong Product Delivered and Slow Response Time

I had a really bad experience with Dr Trust. I ordered a back massager from their website, but instead I received a BP monitoring device. It was really frustrating because I had to wait for 20 days to return the product. Their response time is very slow and it's really hard to get in touch with them on the phone. I was really disappointed with their service and I wouldn't recommend anyone to order anything from their website. It's been almost a month and I still haven't received my product. I hope they improve their service in the future.

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10:56 pm EDT
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Dr Trust Poor Response Time and Misleading Delivery Dates: My Experience with Dr Trust Products

I wouldn't recommend ordering Dr Trust products from their website. They don't have a good response time and they show one delivery date before payment, but then show a different date after payment is made.

I booked my order on February 12th, 2022 and it showed that the product would be dispatched within 2 to 4 days. However, as of today at 2:28 pm, I still haven't received my product. Even when I tried calling customer care, there was no response. It seems like they only care about promoting their products through colorful posts and ads, but the actual service is quite poor.

Sincerely,
Sivasubramanian
***657

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Is Dr Trust Legit?

Dr Trust earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Dr Trust to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Dr Trust is known for their high standards and safety. If you're thinking about dealing with Dr Trust, it's wise to check how they handle complaints.

Drtrust.in has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Drtrust.in has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Dr Trust have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Dr Trust and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Dr Trust has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Dr Trust protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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9:37 pm EDT
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Dr Trust Terrible Experience with Dr Trust: Untrustworthy Company and Defective Products

I gotta say, I had a pretty bad experience with Dr Trust. I mean, if I could give them negative stars, I totally would. They really messed with my money and didn't even bother to fix the issue in a timely manner. It's like they don't even care about their customers. And don't even get me started on their decision-making process. It's like watching paint dry, it's that slow.

To make matters worse, they sent me a defective product without even checking it first. And when I asked for my money back, they just ignored me. It's like they're trying to cheat me out of my hard-earned cash. I mean, seriously, who does that?

I wouldn't recommend this company to anyone. They're just not trustworthy. And their products? Forget about it. They're not worth the hassle. It's like they don't even consider their customers when they're making them.

So, if you're thinking about buying something from Dr Trust, don't. It's not worth it. They're just going to trap you and cheat you out of your money. Trust me, I learned the hard way.

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Dr Trust Disappointed with Dr Trust's Oxygen Concentrator Service during Pandemic

I ordered an oxygen concentrator from Dr Trust's website (drtrust.in) 20 days ago. At the time of purchase, the website promised next-day dispatch and delivery within 2 to 3 days. However, due to the ongoing pandemic situation, it seems like Dr Trust is taking advantage of the situation to make more money.

Unfortunately, I have not yet received my oxygen concentrator and I have not received any information from Dr Trust about when I can expect it to arrive. I feel like I have been cheated by Dr Trust and I am very disappointed.

Now that my need for an oxygen concentrator has passed, I am not sure what to do with it if and when it finally arrives. It is frustrating that Dr Trust is supposed to be serving people during this difficult time, but instead they seem to be more focused on making money.

Overall, I am very sad about my experience with Dr Trust and I would not recommend their services to anyone.

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Dr Trust Unreliable Service: My Experience with Dr. Trust Smart BP Monitor and Nureca

I bought a Dr. Trust Smart BP Monitor and it was working fine for a while, but then it started acting up. I tried to get in touch with Nureca's Service team to see if they could help me fix or replace the device, but it seems like they don't really have a proper service department. I had to communicate with them through WhatsApp, but I didn't get any response from them. I even tried to reach out to their higher-ups, but they didn't give me any contact details like a phone number or email address. Honestly, I don't think Dr. Trust and Nureca are very trustworthy. I would recommend staying away from their products.

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Dr Trust Disappointing Experience with Dr Trust: Delayed Shipping, Poor Delivery Service, and Delayed Refund

So, I ordered something from Dr Trust on May 6th and they said it would ship on May 10th. But, it didn't actually ship until May 17th. I was like, "ugh, come on guys!" But, I get it, things are crazy right now. I was patient and waited for my package to arrive. The delivery service they used was the best worst in my state. I mean, seriously, why do they even use that service? Anyway, my package got returned to Dr Trust on June 9th. They refunded me on that day, but it's now June 18th and I still haven't seen the money in my account. What's the deal, Dr Trust? I've ordered stuff from other countries and it's arrived in 20 days or less. I wouldn't recommend buying from their website. Just go to Amazon or Flipkart instead.

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Dr Trust Dr Trust Health PAL1 Smartwatch Review: A Total Disaster with Shady Customer Service

So, I gotta say, Dr Trust ain't exactly living up to its name. I mean, I got myself one of their Health PAL1 Smartwatches a few months back, and let me tell you, it was a total disaster. The thing was riddled with defects right outta the box, and it took 'em at least a month to come and collect it for repairs. And even then, they promised me a refund, but I'm still waiting for that to happen.

And don't even get me started on their customer service. They don't keep any records of our conversations on email, which is just plain shady if you ask me. Instead, they want us to use WhatsApp so they can sweep their incompetence under the rug. It's like they don't even care about their customers, you know?

Honestly, it's just ridiculous. I wouldn't recommend Dr Trust to anyone, not even my worst enemy. They're just not worth the hassle.

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Dr Trust Disappointing Customer Service Experience with Dr Trust Website

Dr Trust (drtrust.in) is a website that I recently purchased a product from. However, my experience with their customer service was not a pleasant one. The customer service representatives were not helpful and seemed to be deceiving me by agreeing to things that were not going to be done. It was frustrating to feel like I had no control over my purchase once I had paid for it. I was disappointed to learn that I could not cancel my order once it had been shipped. The shipping process itself took four days from the day I ordered it, which was a Saturday.

The website had stated that the product would arrive within 3-5 working days. However, in my experience, it took two working days just for the shipping process to begin. After that, it was up to the courier service to deliver the product to me. It was a bit frustrating to have to wait longer than expected for my purchase to arrive.

I attempted to speak with customer care executives to address my concerns, but it was a waste of time. They were not helpful and did not seem to care about my experience with their website. I would not recommend this site to anyone and will never purchase from them again.

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Overview of Dr Trust complaint handling

Dr Trust reviews first appeared on Complaints Board on May 24, 2023. The latest review BP Monitoring machine was posted on Jul 12, 2023. Dr Trust has an average consumer rating of 1 stars from 9 reviews. Dr Trust has resolved 0 complaints.
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  1. Dr Trust Contacts

  2. Dr Trust phone numbers
    +91 75270 13265
    +91 75270 13265
    Click up if you have successfully reached Dr Trust by calling +91 75270 13265 phone number 0 0 users reported that they have successfully reached Dr Trust by calling +91 75270 13265 phone number Click down if you have unsuccessfully reached Dr Trust by calling +91 75270 13265 phone number 0 0 users reported that they have UNsuccessfully reached Dr Trust by calling +91 75270 13265 phone number
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  4. Jenny
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    Jul 05, 2025
Dr Trust Category
Dr Trust is ranked 97 among 281 companies in the Hospitals and Clinics category

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