The complaint has been investigated and
resolved to the customer's satisfactionResolved Doubleday Book Club — No customer service number
resolved to the customer's satisfaction
I feel like many who have had the UNFORTUNATE pleasure of getting involved with this book club --------am still dealing with there claims that I have not fullfilled my obligation even though I did nearly seven years ago. I actually over paid them and was asking for my money back (13.74), but they never responded. No CUSTOMER SERVICE number...and then seven years later( 9-27-04) I finally got a refund. I almost had a heart attack...
I was going to frame it...I already filed a complaint with the BBB...Then about two weeks ago (12-7-04) I got a letter stating I had not full filled my obligation and they were turning my closed account over to a collection agency.
It is sad because I just got a check for the the over payment. How can a company get away with treating people like this. I know others have experienced this...Helpful info I found at the BBB: real numbers to reach these people [protected] and [protected]). I hope this helps someone who is endlessly writing letters like I did for close to four years.