The complaint has been investigated and
resolved to the customer's satisfactionResolved Double8Tickets — Ridiculous situation
resolved to the customer's satisfaction
Ha! This is a joke! I am still waiting for my Kings Of Leon tickets for their gig at the O2 Arena and I know for a fact that they have already been released as my friend who booked directly from Ticketmaster has already received his tickets in hand. So I try to call their "hotline" continuously but there is no answer at all. After about 20 unsuccessfull attempts I finally get through this extremely rude obnoxious little girl who had absolutely no information about my tickets and ended up hanging up the phone on me! If you check their website they have a "beware" section warning people against touts however it is obviously window dressing as they go on sc*mming people. I have contacted me credit card issuer (Natwest) who have told me that if the tickets do not arrive until after the concert then i can claim my money back. However what good is that going to be if I miss my favourite band? This situation is ridiculous and I am seeking legal advice.
The complaint has been investigated and resolved to the customer's satisfaction.