On March 20, 2016, I went to a file-sharing website called DonnaPlay. Unfortunately, I had a very bad time. I knew something was off when they required your credit card number, address, etc. for even the free trial. I soon discovered why. I was only there to look up a few documents. All of them were present when I searched them up on Google, but one of them didn't actually exist on the site, no matter how hard I looked. I got what I needed and tried to cancel the free trial, but to my shock, they claimed it would take three days to cancel it. I have never seen any online service take this long to do anything. After three days, my account still wasn't cancelled.
The free trial only lasted 5 days. Most trials I've seen on sites like this last for two weeks, and not only do those sites have significantly more content than this one, they didn't charge a hidden fee of $1. Much worse, though, was the fact that after my account failed to cancel, they took $29.95 from me without my permission. This is not a fluke. Just look up the company's name, and Google Reviews will show seven different reviews. All of them say how DonnaPlay duped them and charged them money without their knowledge. They aren't alone; I've seen dozens of people talk about what this website did without one good review, and this site alone has over 60 complaints already! The closest it comes is DonnaPlay's condescending bot that pretends it was an accident that they lured dozens of people in to grab their money. Some of these people have been unable to cancel their service at all, which means they're losing $30 a month. Here are quotes from some of these people:
"They tell you it's "free" but it's just a free 5 day trial which you can cancel and just have a free account but it's no good. It sucks. My advice? Don't use it. Also when I was creating my account they changed me $1 for some United Nations thing. They won't let you create the account without doing something like that. If you want to watch a show with it just buy or rent the DVDs"
"This is theft. Imma find out how but they took money from me as well and I did not know about it. I just happen to ck my account today and they took $30. I tried to call all the numbers listed with no success reaching anyone. I WANT MY MONEY!!!"
The service isn't even good. Take Scribd, for example. It has much more content, a 14-day trial, and it only costs $5 a month. That's a better service for 1/6 of the price. Really, this company should be shut down. If it was just me, I'd argue for something like a refund, but that's almost a hundred people this company has lied to, and those are just the people who told their stories. I'm sure there are hundreds more. This website is pure fraud.
Note: I'm not sure about the information I put down for them; their stated address is not the address on their domain registration, and even that has changed in the last few years.
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