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Domino's Pizza

Domino's Pizza review: rip off when charging credit card ( 2 comments)

E
Author of the review
3:38 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

After ordering Pizza, it took 40 minutes to deliver, when the driver came he did not want to go knocking on my door, after having my kids outside waiting under the rain at night for ten minutes I called the store, a clerk named Sandra told me that the driver did not want to go because he was robbed by me!
I went outside to ask the driver and he was an old man scared because he was robbed last week at another place, no it was not me!
I called the store and the manager Sergio told me to pay him cash, and only half the price.
I did and we use the microwave to heat up a pizza that took an hour to be inside my house, .
After a while i checked my credit card statements and I found they charged me for the pizza that took an hour to get here, after I was accused of robbing the driver, after i was asked to pay cash?
That service sucks and even the corporation is not helping, here is not the money, is the principal.
Please dont go to that roach infested place.

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The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
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Prince069
AU
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Dec 21, 2010 4:19 pm UTC

Dominos joint that tries to rip off on Tuesdays
I am a regular customer of Dominos but this store at Redcliffe tries to rip off customers by charging customers more than the cost. This has happened with me twice or thrice now that they tried to charge me $12.90 instead of $5.90. And when I asked them the reason of the price difference I was told that it was a mistake. That's bull [censor] if I wud not have said anything they would have charged me the same and how can they repeatedly do the same mistake ... Seems like they have hired illiterate staff members or thieves. Contact : razzer069@gmail.com

S
S
Screw Dominos
Greenville, US
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Jan 30, 2011 3:12 am UTC

I agree...just happened to us in Greenville, TX...ordered 2 sandwiches and a bread bowl @5.55 each. They told us $20.03 was the final amount which I put on my card. While eating I noticed on the sticker on the box they charged me $18.50 for the food instead of $16.65. Plus a $2 delivery fee they didn't bother telling me about. I'm on vacation and don't want to screw with this, but I will be ordering a lot less from Dominos in the future if this is how they are going to make their money. By the way. the bread bowl sucks...it is just a pasta pizza.

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