DishTV India

It has been over 3 weeks since I registered a complaint with DISHTV regarding my Set Top Box. And, I think the complaint has fallen on deaf ears because, there seems to be no action taken whatsoever till date.

A lady told me that she would ask the engineer to visit my home to check the problem. And, after that, till date I haven't received any call from DISHTV regarding it.

And, that is not all. The site (www.dishtv.in) returned a HTTP error when I tried to log my complaint. I later copied the E-Mail Id furnished in the site and took pains to mail them the complaint from my personal Mail Id.

This is not just poor service, it also shows how careless, nonchalant and ludicrous the whole of DISHTV's service is.

So, on the parameters "service", "support" and "feedback", I'd give DISH TV a 0.0 / 10.

My advice to people who are looking to opt for DISH TV, please, please, don't commit that mistake. You will regret it very deeply.

Mr. Paste,

Just to tell you very clearly that first I am not a part of any union or some thing like that... and also ...

1. Please will you tell us where it has been mentioned that for Rs.300 you will got all channels (ie 170) offered by DishTV...so that if this is the case others will also be befitted with that.

2. If you have never opted for any package then by default the package is Hindi/punjabi for all.

3. Also to know latest happening you have to on that channel and have to see that... because what i came to know... is that you are not updated at all and also Please before commenting on any body try to get real fact first... and if you don't know that... then don't criticized or Blame others if they are showing you the real picture.

Dear Friend,

I think you have subscribed for Hindi/Punjabi maxi package... therefore you will get Hindi, English and Punjabi channels only... and also for a sum of Rs.300 for maxi package you will not get all channels... you will get channels as per your package that you have subscribed for.

And all this information is available on their dish interactive channel... about change of package and others.

I brought dish TV Nov 2006 Spt 2007 its smart card is not working it is saying 402 check smart card.the above comment is also not working.We tried cleaning the smart card with cotton n had on the stb but still it says 402 check smart card.can anyone kindly guide us what to do regarding this since no response from customer care also...

Yes it works. Thanks

Dear Friend,
Nothing to worry about that...its just a smart card error...just what you need to do it...take out your smart card and clean it with cotton and insert it once again...and then switch off stb and restart ...it will work fine.

i am dish tv retailor .my id no is-[protected] china town . I have not received dish tv value along 2 month .the salesman and distributor is not responding my call.the customer of dish tv are not getting proper value .one by one my all customer of dish tv are taking other company setup box.so kindly provide me value at right time and also give ma answer.

Dear Arif Khan lucknow

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Dear Pooja,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at write2us@dishtv.in.

Regards,
Online Team
Dish TV

Hello mam/ sir, i am really dissatisfied with your services. my vc no is [protected] and from last few months i was using a- la carte packs which was
convienet for us. but on 12aug 2014 i got recharged our dish tv but your customer care executives did not change our plan to a- la carte.
so if you can change our pack as i want then its ok otherwise i would not be able to continue with dishtv. i am really pissed off. revert asap.
thanks & regards,
pooja dhaiya
[protected]

Hello sir.
I'm srilankan, iam using dishtv, my VC deactivate msg come any time what the reason/ but iam paid sir.

Dear sir/mam,
This is Prakash from Chennai. My VC NO. [protected]. I took connection on 18-01-2014.
My Last payment is showing only Rs.849. but i paid Rs.1408 which is unable to understand and the technician given sd box and collected rs.100 more than tru hd offer for chennai users. pls, take the sd box and replace hd box. with this i have attached my bill receipt.

FOR CHENNAI USERS,
TRU HD =RS.1099, BUT I PAID RS.1408 AND GOT ONLY SD BOX.

Thanx,
PRAKASH
+[protected]

Respected Sir,
I booked 4 connections for Dish TV i.e. 1 parent connection and 3 child connections on 30th October 2012. The dealer (BALAJI SANCHAR GROUP) called me and asked me to pay the money and I paid Rs 4260/- as discussed with the dealer. He promised that all the connections would be installed on 31st October 2012. I again called the dealer and asked him to cancel 1 child connection to which he readily agreed and told me that my money of 1 connection would be refunded within 2-3 days due to excess of workload. Despite calling the dealer again and again for installation of connection, there was a delay. Finally, the connections got installed on 02nd November 2012.

On 8th November 2012, one of the child connections stopped working and the status was ‘VC DEACTIVATED’. I called the customer care and he told me that my connection would be started within 24 hours. The complaint no. is [protected] and VC no. [protected]. I reported the same problem to the dealer as well as the person who installed my connections. Despite of calling customer care again and again for resolution of my problem, they made me fake promises that my problem would be solved within 24 hours. So finally I decided to get my connections removed and called customer care on 11th November 2012 to refund back my connection amount plus installation charges i.e. Rs 4260 +1150. I also emailed my problem at dishtv@customercare.in.

Till today, i.e. 17th November 2012 neither my amount has been refunded nor the connection has been activated. Moreover the customer care told me that all of my connections are individual whereas I demanded multiconnection.

The promise of solving my problem within 24 hours has been breached regularly and now it has been nearly 10 days i.e. 240 hours since my connection has remained deactivated. My amount for one connection deposited with the dealer has also not been returned so far. This thing is really frustrating me and the company and dealer are kind of mentally torturing and harassing me. Despite of emailing and calling them again and again there is solution.

Please Sir I want you to help me as the company is really very pathetic in its services. The dealer has not returned my connection amount se far despite of calling him many times. I want you to take strict action against the company and the dealer as due to their negligence in performing their own duties; I am suffering from mental torture and harassment. I want my whole amount to be refunded back. Thanking you in anticipation of a positive response.

Regards
Ritesh Dua
Contact no - [protected]
VC No. - [protected]
Complaint No. – [protected]
Reason – Pathetic Services and committing fraud on customer

My VC # [protected] and the complaint # [protected]. It has been pending from 4 days, neither customer care not nodal officer is acting on it. Engineer calls and gives some false excuses like he couldnt find the address, Security didn't allow him to come inside etc etc. I am not now frustrated with it. I called the customer care now to check the process of cancellation and refund and they also didn't give me proper solution. Can you please help? Amit, [protected]

Dear Concern Person,
I have recharged my dishtv account [protected] by Rs 200/- on 6th of July 2011 at 11:00 am transaction id tmgw00112196011 frpm Saba Communication, Dealer Name Rehman, Contact Number [protected], Address In front of Neelam Vihar, Kaushambi, Ghaziabad, 201010.
On 8th July 2011 my account got disconnected and I made a complaint regarding the same I had given all the above mention details to her and instead of solution I got the ref num [protected] and duration of 72 hours for the resolution.
In these days Dishtv never bothered to take a proper action and I was unaware about the complete situation.
On 12th My connection got I called dishtv at 9:30 pm I talked to Vinod (CCE), Jagannath (TL), Dilip (Floor Supervisor) they committed that they will do the needful and will lodge the complain and Mr Dilip committed me that the subscription will be activated in mean while with in 2 hours. It was total fake commitment and they haven't done any thing till this time.
On 13th 16:30 I talked to nivedita she told me she will again lodge the complain and given me reference / complain number [protected]. (My Concern is what should I do with these complain number? Why should I suffer after making the payment).

Fraud ! Yes, i booked a Dish TV Set online on 21-Apr-11 and the Frauds started from that point:
1. I immediately got a call from their Online Sales divisionwho told me that if i pay online i'll get the set after 3 days, instead, if i pay cash on delivery, it'll get installed the next day however, the case will be up by Rs. 700. I agreed to pay 700 extra
2. i got the Set Top box installed the next day after i had to call various people (dealer, technician, field engineer), but to my surprise when no channels were coming even after more than 24 hrs, i checked online & called the call center to chk the status to find that the VC Number 0151xxxxxxxxx i got as a Neww Connection was alreday sold to someone else in Feb-11 & currently the connection is in Disconnection mode.

Believe me people. Dishtv sucks. my advise to anyone who is going for DISHTV, please please please please please please don't go for it.

I've never seen such a bad customer care as DISHTV's ... it really sucks. their attitude is simply wrong. I guess they are simply selling because of sharukh khan ads..

They post sales is terrifying and their website will frustate you to maximum extent... every interaction with their customer care, will result in complete dissatisfaction.

DISSATISFACTION is guaranteed with Dishtv, it comes for free when you go for dishtv.

I will give you the email id of Dishtv Customer care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and Conatct Number.

Email Id: customercare@dishtv.in

i am using a dish tv. but my connection is disconeted for since 6 month. but i have use aish tv again. is shok part is my dish tv not a recharge pls take a this problem.so pls help us.
Rajender Prasad

my vc no.[protected]
mobile no. [protected]

Since i bought ur platinum pack. Its already one month, that i paid for 6 months. But iam shocked to see the response. As it is showing, check your smartcard or call customer care. I tried both. But for few seconds the signal comes and again same thing repeats. Most shocking part is when i call customer care. It dose not take my moble no. or my Vc no. they say it is invalid. i can't understand that when i have paid 2000 Rs already then why iam not getting service.

I bought dish 2 yrs back, faced lot of problems but what iam facing now is just horrible.Even the dealer is very rude to me. So please help me.
Shamiara Khan
Shillong
VC no. [protected]
Mobile no.[protected]

More then year I’m using the dish TV connection. Past 5 day my connection is not working. I had raised the complained 5 day before. Still nobody come to home and rectified the problem. I have called several times to call center # [protected]. Every time somebody will pick the phone they will ask the all the detail and address. Then they will inform that some technical person will visit my palace. But nobody turn back.

This is worst service faced in my entire life.

contatcing customer care = banging your head in the wall
Mr. DishTVhelpdesk
complaint no.6921079 dtd.29/5/07 still not resolved

DishTV is a fraud company. They are not a tall worried about the customers. The local dealer etech in chennai are another frauds. Never send a technician to fix the problems. They don't even pick up the mobiles. From manger Shakar to low level till tech Johnson all same irresponsible. They don't worry about the commitment they give.Such ridiculous customer care and a company.

The noida customer care technician are cheaters, they some how escalate the calls. if they are not able to provide a solution they will put us on hold for while and disconnect the calls. One Mr Suresh, Sruthi and so on.

I am only able to see a blank screen in my TV .

Thanks
Stephen Sunil.

Dear Sushil,

I thank you for taking time to write a detailed feedback on our services. I understand and apologize for the fact that we were not able to live up to your expectations.To ensure an action on this issue, would appreciate if you could send more details. Please provide us your contact number as you have already given your VC No. and Complaint No. We will check this from our end and get back to you ASAP.

I HAVE RECHARGED MY DISH TV ON 21-10-2014 AS SUPER FAMILY PACK WITH SONY CHANNEL. NOW THEY HAVE BLOCKED SONY CHANNELS WITHOUT ANY INFORMATION. MY CONTRACTUAL AGREEMENT WITH DISH TV WAS FOR 1 MONTH, I.E. TILL NEXT RECHARGE DATE. SO HOW CAN THEY BLOCK SONY CHANNEL BEFORE THE EXPIRY OF THAT PERIOD. NOW I WISH TO SHIFT TO TATA SKY BECAUSE DISH TV ALWAYS MAKES FALSE COMMITMENTS. MY VC NO. IS [protected] IN THE NAME OF NEEL KANT BAJPAI.

Already I have deposited the half yearly payment Rs. 1700/- on 7.02.2009 against platinum package through Harsh Enterprizes, 13/2 GEL Church Complex, Main Road, Ranchi=834001, Ph. no. [protected], Cash memo no. 9146. Since I got trouble viewing ZEE Channels are not seen. Also not shown the amount against my SOB No. [protected].KIndly take action to transmit the Zee channels, sports channel and other english channels also.

my vc no [protected] using dish tv frm last one year.from last one month no signal is recieving through the reciever and to complaint ur customer care is always busy and once registered a complaint([protected]) no response to the complaint also

I renewed the package to include SUN packages. I paid the entire amount for the Maxi package even after receiving the money they simply dont activate SUN Packages. The Monopoly of DISH TV India must be stopped.

A SUM OF RUPEES 600.00(SIX HUNDRED) WAS ERRONEOUSLY RECHARGED TO V.C.NO [protected] ON 04/06/2011 AT 07.18A.M . VIDE TRANSACTION ID RI-102419-[protected] . REQUEST THE ABOVE AMOUNT MAY BE TRANSFERED TO MY CORRECT V.C NO [protected] AT THE EARLIEST .

My dish Tv is not working for past three days. The complaint was lodged vide comp. no. 6611402. The co. has not responded back despite my repeated calls to the company and the dealer. This is height of poor service... The co. can win an award in this category... Most Shoddy after sales service.

my account is expire on 23/01/2015 till the time i got all the channels nd service now 21/02/2015 i recharge my account then i turn on my tv then its shows 102 nd 301 nd 303 Errors then i called thrice to customer people they said its error with box they will send the technician to my place nd i need to pay the charges. how come it get problem before the time it work properly now it has problem this is look like getting money from customers not give good service this all fraud going on i want complain on Govt.
i dont want to pay single ruppe its not my fault or tv fault its prob with dish tv so they bare the charges

yerraji

[protected]

A SUM OF RUPEES 480.00(four hundred and eighty ) WAS ERRONEOUSLY RECHARGED TO V.C.NO [protected] ON 09/04/2012 AT 04.07.33.pm . VIDE TRANSACTION ID PMGW [protected] . REQUEST THE ABOVE AMOUNT MAY BE TRANSFERED TO MY CORRECT V.C NO [protected] AT THE EARLIEST .

Any body know how to access free to air channels on dishtv set top box without recharging .

my email is -------shaikhakbar123@gmail.com------

...Does Dish tv Provide any International Urdu and Islamic Channel On Dish tv.
I Want See Islamic Channels Like Peace Tv and Islam Tv and other Urdu and Isalmic Channel On Dish Tv...

Kindly Informed Me If u Launched These Channels on Dish tv...
Thanks

we have installed dishtv in 2006 while installing agent told even u dont pay for pay channels you will get free to air channels. we viewed for 1 yr and closed...

From andhrapradesh, west godavari..

Dishtv is way better then Tata sky;

1. Dishtv has maximum number of channels 240 in total.
2. Very economical packages as compared with tata sky.
3. Very economical offers.
4. Good after sales service.
5. Economical and More number of ala-carte packs and gives you a freedom to choose and pay for what you watch.
6. Very good Active Services: Like Active ICICI AND bHAKTI aCTIVE.
7. More games for children to enjoy at free of cost. where as active services are paid in tatasky.

On my opinion TATA Sky is best than Dish TV.

I think we will go to jhingalala.

Lost our local cbs station out of indy. they don't careand blame the tv station saying they want to much money for their station but all the other dish and cable companys came to an agreement with them and still carry cbs from indy. dish network sucks

I think Dish TV needs some serious change in attitude. They think just because you have been locked in as customers, with sunk investment, you can be treated like dirt. I am a victim of their callous attitude myself. I tell all my friends never to fall for their ad blitz. The moment you're hooked, you are cooked.

my dish tv stb no 06b9abf39ds72042 plz what is vc card number help me

They dish tv customer service is too worst.I have problem from last 2 months.

Is it possible to get another original dish tv remote. please send a replay

Iam Deepak from chennai.Past 3 days iam not able to see sunnetwork tamil channels.I made a call to customer care to more that 10 times but no proper response,they just make me to wait for 10 mins in line and then automatically the line will be disconnected.Atlast one person called me and said your channels are activated (from the number [protected]).But after that call Iam not able to see any tamil channels now.It is fully blank.Now iam keeping disvtv as toy to play...and soon i will thru into dustbin.My contact Number [protected]

It has been over 3 weeks since I registered a complaint with DISHTV regarding my Set Top Box. And, I think the complaint has fallen on deaf ears because, there seems to be no action taken whatsoever till date.

A lady told me that she would ask the engineer to visit my home to check the problem. And, after that, till date I haven't received any call from DISHTV regarding it.

And, that is not all. The site (www.dishtv.in) returned a HTTP error when I tried to log my complaint. I later copied the E-Mail Id furnished in the site and took pains to mail them the complaint from my personal Mail Id.

This is not just poor service, it also shows how careless, nonchalant and ludicrous the whole of DISHTV's service is.

So, on the parameters "service", "support" and "feedback", I'd give DISH TV a 0.0 / 10.

My advice to people who are looking to opt for DISH TV, please, please, don't commit that mistake. You will regret it very deeply.

my name is sunil solanki my dish tv vc no.is [protected] & my commplent no.is [protected] date 17/05/ 2008 problam is non elinement my commplent not done tiil two day im going for commplent in trai{ TELECOM REGULATRY OF INDIA
]thanks for evry thing like you very carying me...sunil solanki...[protected]...add.155 A Top floor Vasant App.Vasant Vihar new delhi 110057...

Hi I have a problem with my dishtv reciever its showing me problem again and again i have credit it 7 th of april but its showing me vc card deactivated please recharge, please help me to solve this problem, i have call the centre they ask me to took card out and put in again i did but its comming for 2 secs and then the same vc card deactivated my no.[protected]. and please reply me on my email address mohammedkhizar.mk@gmail.com thanksyou.

I had similar exp VC no [protected]

I had written about a dozen Complaints to Dish TV from June to August 2008 to Customer Care but was frustated with their Response ( VC - [protected]). Thereafter I changed my Service provider and the money spent upon Dish, Set top box and installation by me gone waste.

S C KOHLI
E-mail sckohli2004@yahoo.com

can i see india vs autrailia cricket series in india on dishtv india

actually i have paid rs 1800 for my renewal through my credit card and my brother also paid rs 2000 through cash but my statement is showing only 6 months validity. so what can i do now.

i want to know that ndtv imagine or neo cricket channel dishtv pe kab ayenge
pls tell me

Hi,
How do I check my account how much days balance or due date/
Please write proccedure.
It should be a simple method to fill the receiver card number in the box and should get the status.
Anyways thanks if you write in details.
With regards,
Ajit

Dear Sir,

I want details regarding subscription. Can we subscribe single channel to watch. If so please give information to my email. Ok.

Iam Deepak from chennai.Past 3 days iam not able to see sunnetwork tamil channels.I made a call to customer care to more that 10 times but no proper response,they just make me to wait for 10 mins in line and then automatically the line will be disconnected.Atlast one person called me and said your channels are activated (from the number [protected]).But after that call Iam not able to see any tamil channels now.It is fully blank.Now iam keeping disvtv as toy to play...and soon i will thru into dustbin.My contact Number [protected]

Dear Mr. Ray,

Thanks for sending us your valuable feedback and details... and i hope your problem has been resolved now.

Please check once again and revert in case of any issue.

Please leave your remark/ comment here if your problem have been resolved completely.

Thanks,
Dishtv Helpdesk
Email: dishtvhelpdesk@dishtv.in
contact No: [protected], [protected]
Website: www.dishtvindia.in

HI SIR, VC NO [protected] PLATINUMCONNECTION HOLDER STILL ON 26/01/12. FROM 16/11/11 ITS NOT GETTING SIGNEL SO PLEASE CHECK AND SOLVE THE PROBLEM

hi i have problem of service was not cont to my smart card since one month it has valid untill july so please cont my service as soon as posible. my smartcard num:[protected].

I purchased Dish connection on [protected] till now it is not activated
my viewing card number is [protected]...Ashwathaiah, Bangalore-560091
Tel:[protected]...

Hi All

If you are planning to buy DISH TV so please change it because DISH TV Service is Very very very Poor or you can Negative.

If you will buy Dish TV so it would be sweet mistek in you life. just like me i have made major mistek in my life bcz i have bought Dish tv for my home.

Bye
Sunil

Sir,

Working of your Nasik Office is extremely disgusting . One Ms taniya is not available on the phone for Hours.
I had requested to transfer my welcome package from GUjarati to Marathi on 16th oct. when she told me to keep my set on for two hours . Nothing was done . I reqested again on 18th Oct. (today) when after too much difficulty contact was made.Again she advised to keep the set on for two hrs. It did not work.

But to my misery It was difficult to contact her and the lady on other phone also was not cooperative. Ultimately after 4 hours When I complainedshe told me to contact the dealer.

She gave me customer care No. which is also never
Free.

Funny, with all your ads "Wish Karo " etc. Is this expected from your Offices?

AShiq Merchant.

Set No [protected]-4

I agree completely with the fact that DishTV service sucks big time. The package cost has been going up steadily in spite of the competition and they change the package details every so often. I took Dish Maxi for this reason and they promised that the Maxi package includes everything. But over the months they have been steadily excluding one by one so many channels that if I now want the same things I have been taking earlier for 300, I would now have to pay around 400.

Not only that, they will use the slightest opportunity to disconnect the dishtv connection and you will have to struggle with their pathetic customer service (if you can call it that) for a month to restore your connection. Everything the earlier poster said about the service people being not knowledgeable and the 48-hr wait time were completely true for me as well. What's worse, you cannot even file a meaningful online complaint because there's a 250 character limit on the complaint form! And the form itself doesn't work most of the time.

I went with DishTV because I listened to some feedback somewhere saying that DishTV was good. That was misinformation. DishTV is the worst service provider I have ever had to deal with. I would gladly switch to TataSky if only I'd heard better things about it! It's really sad that consumers in India have to be stuck with this level of poor service.

after i switch on the receiver, it shown no acces for all channels.please retify my problems,

Hi Guys,

DishTV service is the worst service I have ever seen in Bangalore. In spite of calling the customer care & telling that the connection between the setup box & the cable wire is cut off also they will ask several Questions. They will say " Sir sorry Sir, sorry for keeping u on hold. Are you in front of TV setup box. What is the error it's giving Sir. that problem will be because there is not proper signal sir." & all those crap. I have already said the problem is physical. still that guys wont under stand. I guess they are trained like this. they give us 24 -48hrs of time & atleast by this time nobody turns up. Ok That is fine but not even after one week they turn up. Again after the 48hrs if we call up. they will ask for another 48hrs.

If we ask them the local support contact details, that also the call centre guys dont know, Idiots. I blame the management team. DishTV is the worst customer support in Bangalore & chennai that I have experienced.

GUYS, Before going for DISHTV & its SETUPBOX please think twice thrice...or google on any compliants on their service etc. While buying they will tell lots of good goody things. & Shahrukh spoils his name for giving an add for this DISHTV.

DISHTV SUCKS...

--PRATAP

Dear Anoop.k.a

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Dear Anoop.k.a

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Unfortunately my dish tv showing card deactivated

Its better

Dear Shivam Saxena,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

I am facing a same problem since last 3 months and dish tv customer support does not provide me solution I have talked to arpita and zahir floor supervisor and aruv their manager. They denied to resolve my problem and I am facing the worst services provided bt dish tv..

Dear Rajeswari Baghavatheeswaran,

Our team got in touch with you on mobile no. [protected] and it has been confirmed that as you not aware of the issues or concern. So kindly contact at our customer care if he has any issues or concerns with DishTv . For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV

connection no [protected]
Dish TV gets disconnected for half of the time.Recharge date shows something as against actual recharge date and we need to call the customer care to get it rectified.The card gets dislodged and we need to give a call.Dish TV says not recharged even if already recharged and we need to give a call.They do not have a tollfree number also instead want us to send an sms asking them to call us and this sms is charged and they would not call us back.If we call they would say that the system is slow and would make us hold for a longtime saying that they are checking.Finally with no guidance they would say if you are unable to do we would send a technician who would charge you Rs 150+s tax+other charges.Easy money minting technique.They can very well give a disclaimer like mutual funds and life insurance that old people availing such facility would have to shell out money every week as such problems are likely to arise and connection not advisible for people who are not technicians as they should know to repair their connection every now and then .useless service. phone number [protected]

Hi sir my name is sarbjeet singh sandhu I am from Punjab India I pay the some channel like sports music etc but untill now it's not working my vc # is [protected] it's almost more then a week I pay but untill now not working

Hii sir to reversal my recharge my wrong v c no [protected] 255 last week friday 4/8/2015 to reverse my recharge my right v c Num is [protected] Wrong Trans I'd Is SREC112106970

Dear Rajan Gore,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at write2us@dishtv.in.
Have a nice day.

Regards,
Online Team
Dish TV

Dear Rajan Gore,

We are sorry for the experience you had. Please write to us about your problem with your VC number, registered mobile number and email ID at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Dish T

I am Rajan Gore from Borivali Mumbai, Past 12 days chasing to get problem resolved but Getting sick of the service provided to me by SAI DISH TV LINK service provider. Everytime getting answer that HD Box are not available. Still not getting proper answer.

Iam Deepak from chennai.Past 3 days iam not able to see sunnetwork tamil channels.I made a call to customer care to more that 10 times but no proper response,they just make me to wait for 10 mins in line and then automatically the line will be disconnected.Atlast one person called me and said your channels are activated (from the number [protected]).But after that call Iam not able to see any tamil channels now.It is fully blank.Now iam keeping disvtv as toy to play...and soon i will thru into dustbin.My contact Number [protected]

I was about to inquire about dish tv tomorrow, but after reading all this complaints i think I'll stick to cable. Its India and you have to at least wait 4 or 5 years for things to work with precision, and with good customer care, so thank you guys for your input on your problems, you saved me 3000Rs.

I shifted from Tata-sky to Dish TV during May,2007. I think I made a mistake. The Dish TV signals are extremely poor and are not suitable for viewing onlarge screen TVs. The signal strength is only about 50%.

I wish the Dish TV management does something to improve the signal quality fast lest they may start losing customers to Tata-Sky or other newcomers.

S K Kohli,
Panchkula.

Hi
My VC No. [protected]. And I renewed it on 23/08/2014. But till now my connection is not activated. Please do needful as soon as possible. And kindly let me know what is the reason for delay. My mail id is kpa1000@gmail.com
Regards
Ashraf komakkal

Hi,
My VC no is [protected]. Some of the channels (Vijay tv, Zee, Kalaignar, Raj, Jaya, Movies Now, Star Sports, Sony Six) suddenly went missing. I had subscribed for all these channels and am paying for them too. Kindly do the needful at the earliest. My email id is achu_riju@yahoo.com. Expecting your reply..

Sir,
My VC No:[protected], A/C no:[protected].(Name: Faizal)
I am not getting today on wards most of the Malayalam channels, like (News Channels, Mazhavil manorama ect.).So please check and resolve the problem immediately.
Thank you

Sir my vc number is01513188961-8. I am your regular customer.i want to know about my last recharge date and when it will expire.Because i recharge it on 20-11-2011 for two months but it is off from [protected]. is there any problem in your system please solve my problem Thanx

VC-[protected], SIR, I UNABLE TO VIEWING 889GEMINIMOVIES, WHICH IS UNDER SOUTH SILVER PACKAGE.

vc-[protected] sir, i am unable to watch 889 gemini movies which is under south silver package.

V.C. Number:[protected]
Even though my subscription is paid till 2nd nov 2009, I am NOT receiving this channel
1.colors
Please rectify this quickly,
Thanks and regards
bappa365@gmail.com

V.C. Number: [protected]

Even though my subscription is paid till July 2009, I am NOT receiving the following channels
1. SONY TV
2. SONY MAX
3. STAR PLUS
4. STAR GOLD
5. STAR UTSAV
6. AAJ TAK
7. TCM
…amongst many others. Please rectify this quickly, before IPL begins.
Thanks and regards
Vibhav1965@hotmail.com

my vc no is [protected] iam regular custmer of dishtv since two years all cartoon channels and channel colors is not coming from two months please check and take necessary action fast

My VC no. is [protected]. I renew my dish subcription completed marathi pakage. But i have not recieved any paid channel

This is to bring to your kind notice that I have purchased a Dish TV from M/S. Neeru Electronics, 2, Main Market, Malviya Nagar New Delhi -110017 dated the 14th April 08, the invoice number for the same is 13166, book number A-264 and the price was Rs 3, 200/-. The warranty for the Dish Tv was for a period of one year from the date of purchase. The copy of the bill and the warranty card is annexed alongwith my complaint.

The same day late evening, my installation at ¼, Sector – 1, Pusph Vihar, New Delhi –110017 was completed, by the time the technician left it was around 9.30 at night, and they hurriedly left. Later on switching on the television I discovered that I could not receive around 15-20 channels and many channels were not clear.

This problem became more serious as a result of which many channels were not available and those that were available were not clear due to which it was not possible to view them. I made a complaint for this at the Dish TV customer care in the fourth week of April, the reference number for the same is [protected], and after two days somebody came and left without rectifying my problem.

Again, I lodged another complaint at the customer care, the complaint number for the same is [protected], on 8th of May. A technician came to my place after two days, but could not rectify the problem again and asked me to write that my LNV is not working in his job card, he assured me he would replace it, he left by saying that he would bring this to the notice of his seniors at the service centre at Malviya Nagar Khirki Extension. He also informed me that my problem will be sorted out only on Monday as that was a Saturday. He left by saying that he requires to change the LNV.

Nothing till today has happened, I have been waiting for the technicians to come and do the needful. When I ran out of patience, I called the dish TV service centre on the following numbers [protected]/[protected], on Tuesday dated, the 13th May 2008, but the response that I got was very cold from there, the person misbehaved with me and said that we cant replace your LNV, if we do replace then I have to make another payment of Rs.200/- for the new one. I informed him about the new connection with warranty, but all my efforts went in vain.

Again during the 14th & 15th May I made regular calls, and each time the person would say he would make it done by the same day, but no technician turned up at my place. I have also made a call at Neeru Electronics, at Malviya Nagar, he called up somebody but even his efforts did not help me out. Later no follow up was made from Neeru Electronics.

Another complaint was lodged at the customer care the complaint number is [protected] but even on this complaint no action whatsoever was taken by Dish TV. Dish TV has made no efforts to address my grievances and has supplied me with a faulty set.

There has been a grave deficiency in the services of Dish Tv to the effect that they have supplied me with a Dish Tv set which is malfunctioning and faulty and is not working properly. Inspite of my repeated requests and complaints, Dish Tv has taken no effort to rectify the problem till date and have instead completely ignored my complaint.

I would request that in view of the above the Dish TV should be either replaced or in the alternate a refund of the price of the Dish Tv set which is Rs. 3, 200/- should be given to me.

I would further like to request you to give me suitable compensation for all the mental, physical torture that I have undergone due to the misbehavior of Dish TV and also provide me the cost of the complaint.

With Warm Regards

The Dish TV India has cheated me by blocking the set top box and thus denying access to FTA channels.This is clearly against TRAI regulation which says:

THE DIRECT TO HOME BROADCASTING SERVICES STANDARDS OF QUALITY OF SERVICE AND REDRESSAL OF GRIEVANCES) REGULATIONS, 2007. NO. 8 of 2007

The Regulation no. 8 in Chapter II which says:

8. Prohibition to disable Direct to Home Set Top Boxes.----- In case the
direct to home subscriber does not owe any dues ( including any arrear
towards installments of hire purchase scheme or arrears of rent for the Direct
to Home Customer Premises Equipment of such operator) to a direct to home
operator, such operator shall not disable the Direct to Home Set Top Box of
such subscriber who does not intend to continue to opt or avail direct to
home services offered by such direct to home operator and uses or intends to
use the Direct to Home Customer Premises Equipment for viewing the direct
to home services of Doordarshan or any other direct to home operator.

They have used the DD's packages for promotion purposes and now they are cheating customers by blocking the set top box.