Discovery Health — avoid discovery health at all costs
Over 6 weeks ago, I requested my discovery credit card to be closed. I was requested to fill in a closure form and email this through, which I did. I was then informed that because I have a credit on the account, I would be required to fax through the closure request. Again, this I promptly did (20-july-09). Since then nothing has been done, all I receive is irritating, time wasting phone calls regarding delivery of my new cards (Which I don't want). Now, if discovery cannot close an account for a credit card, it makes one wonder, how on earth are you are managing your healthcare service. I have been a discovery member for years, I have had no complaints to date. It is sad that this one isolated incident will destroy the relationship. I want this account closed, surely this is not that difficult to do.