Discovery Insure — claim issues
Discovery insure short paid a claim due to a towing issue. The vehicle however is fitted with the DQ Track system which supplies a customer with the service of Discovery being pro-active and arranging assistance in a serious accident. No service was delivered by Discovery, even claims of the tracking system being removed when the system is still installed in the vehicle. Discovery Insure is definitely the leader in unethical claims processing. Please be aware of this. If queries are logged to try and resolve it, nothing is done about it and no callbacks when trying to contact them.