I had a factory aluminum rim put on a new rim and tire I furnished. I was in the waiting area (my mistake). The rep came and told me they had the new rim/tire and placed it in the truck. They closed the tail gate and with a bed cover om I assumed they put the old aluminum rim inside also as it is my property. They kept the rim and I noticed this the next morning when I went to put tire on. I went to store, no rim. I stated it belongs to me. They apoligized and gave me a measly 10% off that expires in 1 year. I am more than pissed and they lost a customer for life. I have used them since the 1990's. Never again. Stay away from these thieves. Bay area store in houston tx