Yesterday, my wife call the store in 836 W 6th, Corona, Ca 92882 and checked the cost for out Toyota Sienna synthetic oil change. I believe the mechanic there has enough knowledge to know about this popular Van and provided estimate of $54. This morning, my wife bought the van to the store and a mechanic got the key and checked the mileage, and again, for sure the mechanic knows exactly what the size of the Van and estimate $60 for the oil change. However, when the service was done, the store charged for $84 with a reason of needing more oil for the Van. This is totally a dishhonest transition to charge more to a woman customer.
not only that, the mechanic also tried to make a sale on site to my wife for replacing filter for $30, then ended up charged $60 2 engine and air filters (I have no idea what's the engine filter.
I don't understand why Discount Tire allows mechanics to scam woman knows nothing about car for money. The truth is they can make $50 or more one time, but they will lose the customer for life. if they don't straight this thing out, we who own 3 cars never have our car for their service again in the future and think about how much money they will make from service of our cars
The complaint has been investigated and resolved to the customer's satisfaction.