Yesterday (10-16-2023) I went to Discount Tire to get air put in my tires. I had to go three times because the line was backed up out to the streets. The third time I went it was 525p and the line was still long but not out to the streets, so I waited because I needed air in my tires. I get to the front of line and it's one car ahead of me before it's my turn now it's 558p a gentleman goes to the car in front of me and says we are closed! So, then he comes to me and says the same thing. I then say we all have been in this line for 35 minutes are more, and you are not going to do the cars that's in line he said no we are closed, and we close at 6p. I said I understand that, but we have been sitting line for a long time he said again we close at 6p. I thought that was very unfair and rude and they should have taken care of the people that had been sitting in line for over 30 minutes. He also said just like when you go to a Dr's office they close at a certain time and when they close you have to come back. I told him that's not true they stay until the last patient is seen that's when he said well, we are closed and close at 6pm. So, my question is how you handle a situation like this when you have customers in line after closing time and they have been waiting in line for over 30 minutes and it's closing time.
Thanks In Advance