Menu
Write a review
File a complaint
Discount Tire

Discount Tire review: Broken tie rod

A
Author of the review
5:51 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I drove my car into discount tire on 5/4/2020 around 8am with my doughnut tire on because I needed a new tire and rim and once they were finished and I was attempting to drive out of there parking lot my car wouldn't drive forward so I got out of my car and immediately asked a employee what was wrong with my car and why I couldn't drive forward? The employees looked at the bottom of my right front tire by the back of my tire and said I had a snapped tie rod and wouldn't be able to drive my car and would need to have it towed and fixed, but kept telling me he wasn't a mechanic and never touched my tie rod and was claiming my the rod was already snapped when I drove there. I asked him repeatedly how it would be possible for me to had drove there with a snapped the rod driving on my doughnut tire perfectly fine? Kept arguing with me. When I know perfectly well hes lying and ain't physically possible for me to have been able to drive my car to discount tire on a snapped the rod. Something one there employees did in process of changing out my new rim and tire snapped my tie rod and doesnt wanna admit it. I had ran over a tree limb decent size other night which flattened my tire and bent my rim immediately but did not snap my tie rod in half or I wouldn't of been able to have driven my car to discount tire today on a snapped tie rod like they wanna claim was already snapped. I want discount tire to pay entirely for there mistake and snapping my tie rod during my visit today and cost of a towing fee and cost of having to pay for new front end the rods. My car drove perfectly fine to there business on my spare tire and expect it to had drove out of there after the service I had paid them to do.

0 comments
Add a comment

More Discount Tire reviews & complaints

View all Discount Tire reviews and complaints
  1. Discount Tire Contacts

  2. Discount Tire phone numbers
    Click up if you have successfully reached Discount Tire by calling +1 (800) 589-6789 phone number 0 0 users reported that they have successfully reached Discount Tire by calling +1 (800) 589-6789 phone number Click down if you have unsuccessfully reached Discount Tire by calling +1 (800) 589-6789 phone number 0 0 users reported that they have UNsuccessfully reached Discount Tire by calling +1 (800) 589-6789 phone number
    Customer Service
    Click up if you have successfully reached Discount Tire by calling +1 (316) 347-2590 phone number 0 0 users reported that they have successfully reached Discount Tire by calling +1 (316) 347-2590 phone number Click down if you have unsuccessfully reached Discount Tire by calling +1 (316) 347-2590 phone number 0 0 users reported that they have UNsuccessfully reached Discount Tire by calling +1 (316) 347-2590 phone number
  3. Discount Tire emails
  4. Discount Tire address
    24350 N. 20th Dr., Building C, Suite 134, Phoenix, Arizona, 85085, United States
  5. Discount Tire social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 15, 2026
  7. View all Discount Tire contacts