Diamonds International review: diamond tennis bracelet

I purchased a diamond tennis bracelet on 11-19-2019 based on the information provided by one of Symphony of the Seas directors regarding diamond purchases on the island. It was something that I've always wanted and based on the information provided on the cruise ship I bought into the hype. Bracelet priced at 13k and as others have said the price I paid was too much for the item. Almost lost it twice due to inefficiency of the clasp. I've been trying to contact Diamonds International about a return and the contact information provided on the site is not helpful, pre recorded information. Can't speak directly with a customer service person other than to make a payment for a small fee.