As members of Diamond Resorts we have been asked to pay nearly $1600 "maintenance" for our points.
Our points are just enough to get one week at the Santa Barbara Club in Tenerife. However it has been difficult to get a booking as availability seems to be lacking.
Now we see that Diamond is offering cut price holidays to non members: http://communications.diamondresorts.com/7421/index.html
The prices offered here for a week are a mere fraction of what we are asked to pay for maintenance! And non members booking off of the street even get a complimentary food pack!
What is going on here Diamond Resorts? As a member I feel that I have paid you thousands of pounds for the priveledge of paying more for a sub standard service.
Come on Duffers. At least make some pretense at answering us. After all you are the Chief Customer Experience Officer.
Does that post carry any personal liability in the event of corporate malpractice?
PATRICK DUFFY FOUND
He is still alive and well and living in Las Vegas. Seems to be spending a lot of money on coloured squares. I am sure that is a comfort to all of you DRI victims out there. http://weeklyseven.com/feature/2011/january/27/patrick-duffy
Looks like you have a pretty good life style Mr Duffy.
Come on Duffy. Still say that Dicko and I are the only unhappy customers? No wonder you have gone into hiding.
Are their any American laws against doing this sort of thing? Or can Mr Duffy and Cloobeck simply take our money and walk away to start again somewhere else?
Mr Cloobeck obviously has friends in Government. Do they sanction his behaviour? Who do his political contributions support? Perhaps we should ask that politician (in public of course) for his opinion on this?
I wonder if there are corporate liability rules that Mr Cloobeck can be brought to book on? Looking at the photos, the state of some DRI property is not simply unpleasant to stay in, but actively hazardous to health.
Maybe we cannot get legal redress from Cloobeck for the real wrongdoing (of charging ridiculous maintenance fees and changing the rules to make it impossible to exit their scheme) but we can for a secondary issue. Remember that Al Capone was not brought down for murdering, robbery etc but for income tax evasion. Perhaps we need to take the same approach with DRI.
Anyone know how US law stands on this? I know in the UK that corporate management can be made personally liable if they can be shown to have ignored helath and safety problems that have been brought to their attention.
Don't we all miss old Duffers? The pluck he displayed for defending the indefensible was a glory to behold.
Has he now moved on to try some other method of extracting money from the vulnerable? It would be good to know where they are now.