Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Online Shopping DHGate.com Complaints #182-201
DHGate.com

DHGate.com review: tall black heeled boots

J
Author of the review
5:27 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

I ordered two pairs of tall black boots: a pair in white and a pair in black. They have heart gems with a tossel on the side. On one black boot the heart gem with the tossel is missing off of it. Can you please send me a new pair in size 7 US size. I waited a month to get these boots and I'm very upset. Please contact me soon.

Thank you
Jenna Nepa

DHGate.com - tall black heeled boots - Photo 1
View 0 more photos
DHGate.com response
Dec 19, 2018 11:17 pm UTC
DHGate.com customer support contacts
Phone numbers

+1 (213) 797-2133

+86 108 225 7676

Address

8F Building A, U-Center, â„–28 Chengfu Road, Haidian District, Beijing, 100083, CN

Website

www.dhgate.com

File a complaint Write a review
View all DHGate.com contacts
Hi Jenna,

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com

Regards,
Riane
Customer Service Center
DHgate.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

More
Send message
Copy link
Report
0 comments
Add a comment

More DHGate.com reviews & complaints

DHGate.com - payment verification failed 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - stay away from them 55
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - card details 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - no confirmation of purchase from dhg 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - fake cell phone scams 1
DHGate.com - damaged item returned but never replaced
DHGate.com - Policies
DHGate.com - wigs
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - I ordered a coat on december 25 and haven't heard anything or received anything, it was a xxxlarge
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - service and refund 9
View all DHGate.com reviews and complaints

  1. DHGate.com Contacts

  2. DHGate.com phone numbers
    +1 (213) 797-2133
    Click up if you have successfully reached DHGate.com by calling +1 (213) 797-2133 phone number 0 0 users reported that they have successfully reached DHGate.com by calling +1 (213) 797-2133 phone number Click down if you have unsuccessfully reached DHGate.com by calling +1 (213) 797-2133 phone number 2 2 users reported that they have UNsuccessfully reached DHGate.com by calling +1 (213) 797-2133 phone number
    United States
    +86 108 225 7676
    Click up if you have successfully reached DHGate.com by calling +86 108 225 7676 phone number 0 0 users reported that they have successfully reached DHGate.com by calling +86 108 225 7676 phone number Click down if you have unsuccessfully reached DHGate.com by calling +86 108 225 7676 phone number 10 10 users reported that they have UNsuccessfully reached DHGate.com by calling +86 108 225 7676 phone number
    China
  3. DHGate.com emails
  4. DHGate.com address
    8F Building A, U-Center, â„–28 Chengfu Road, Haidian District, Beijing, 100083, China
  5. DHGate.com social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 19, 2026
  7. View all DHGate.com contacts
DHGate.com Category
DHGate.com is ranked 42 among 1006 companies in the Online Shopping category
#40 HSN HSN #41 Light In The Box Light In The Box #42 DHGate.com DHGate.com #43 ThriftBooks ThriftBooks #44 Sainsbury's Supermarkets Sainsbury's Supermarkets
DHGate.com Alternatives
Afmo.com 6 reviews Smoke Cartel 11 reviews Craft Holsters 21 reviews Affordable Lamps 1 review Fabletics 45 reviews