DHGate.com review: tall black heeled boots
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
I ordered two pairs of tall black boots: a pair in white and a pair in black. They have heart gems with a tossel on the side. On one black boot the heart gem with the tossel is missing off of it. Can you please send me a new pair in size 7 US size. I waited a month to get these boots and I'm very upset. Please contact me soon.
Thank you
Jenna Nepa
DHGate.com customer support contacts
Hi Jenna,
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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