DentaQuest — customer service
As a provider I have been on hold waiting to talk to someone for an hour and a half. We are not even a provider with dentaquest anymore (for this reason exactly). A patient of ours was incorrectly directed towards our office claiming we are a provider with them (even though the automated system even knows we are not). I am just simply trying to help a person with this very very bad insurance find a dentist they can go to... An hour and a half and still not a single human has spoken.
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