Delta Facilities Cards / Delta Families — holiday package

Delta inviting people by distributing gift coupons and trapping by brainwashing presentation. I paid 5500 AED now trying to get refund and going to complaint to ministry. Recently visted their office and found all employees left the company and management is hiding from customers.

what they are giving is hotel booking, health club, events passes etc as a package, after paying we realise its not worth at all.

Please resolve this issue