DawnTravels Customer Service Phone, Email, Contacts
reviews & complaints

reviews & complaints

1 5 4 1 DawnTravels
DawnTravels Customer Support Very Poor
0 Resolved
4 Unresolved
0% of 4 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 4 complaints were resolved
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DawnTravels complaints 4

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Newest DawnTravels reviews & complaints

12:57 am EST

DawnTravels Worst ever company

I got into trap into this company for planning my Umrah trip. I am on H1 visa here and they made a mess and didnt applied my application correctly. They took 1560$ for 4 persons and didn't even refund a singly penny from service fee. I highly recommend to not get into this company trap. Their CEO is big bogus fellow and so their company employees sitting in Pak

Desired outcome: Refund my money

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4:58 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband and I contacted the company We asked to find the hotel, entertainment and wonderful places. We were ready to pay, but the company failed. They started to work, but after a month they have found small hotel, almost nothing about entertainment and food. They told us about the information what they have found, but it was only...

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5:58 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We booked Hajj package from the website Don’t deal with these people, because all their offers were total waste of money and scam. They offered me some new trip and I paid for it about $1, 000 for two persons. Of course, no one showed us this place, because as the guide told us that there wasn’t enough time. I wasted $1, 000. Don’t deal with them at all or don’t agree to their fake ads and offers.

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Is DawnTravels legit?
DawnTravels earns 78% level of Trustworthiness

SAFETY SUGGESTION: ComplaintsBoard has evaluated DawnTravels and determined that it has an excellent credibility, highly trustworthy level of trust, with a legitimacy rating that is more or less around 78%.

We found clear and detailed contact information for DawnTravels. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows DawnTravels website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. you are considering visiting, which is associated with DawnTravels, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, DawnTravels appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Several positive reviews for DawnTravels have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews. appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:
  • DawnTravels's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to DawnTravels. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • We noticed that is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.
Our verdict: DawnTravels is safe to work with, and you can proceed with confidence when using their website. However, their 0% Resolve Complaints rating is concerning. We recommend approaching their services with caution and reading reviews before making a decision.
7:05 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I paid money for the travel package, which I have found on the website I transferred money and waited for the confirmation info. But the rep mixed something and provided the trip for the wrong day. I started to call them and asked to change the day, but it turned out that it was too difficult for them. The rep was rude and he started to...

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DawnTravels contacts

Phone number

+1 212 244 1818


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