Daraz.pkhonor 8x no received. please help

M Nov 20, 2018

Kindly refer to my order no. [protected]
I placed the order on 12th November and and it was expected to be shipped between 14th and 16th November, but I still have not received it. Rather the tracking shows that its not even handed over to logistic partner.
There is no positive reply from your end on my complaint no. I have tried calling on helpline and no one attends the call.
I am extremely frustated as I wanted to gift the product on someone's Birthday and his/her Birthday has passed already. This happens to be not the first time I have faced inconvienice from your end and by now I am afraid I might loose my trust on Daraz forever.
Also this was a pre payed order.

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