I have been speaking to different people from this institution to pay my refunds after i cancelled my subscription in Feb 2020. I spoke to the following people but realised they are taking me for granted.
Phillip Slatter | Operations Manager
Graig Aziz
Johan Koekemoer
Shakier Achmat
Emails sent everyone these guys but no repsonse, proof attached and i thought i will register in future with Damelin but no way.
Emails:
Good evening Aziz and Phillip,
Kindly advice on the date of the refund as it has been 3 years already.
Regards
Ntopi
From: Mothadi, Ntopi NA (Branch)
Sent: Friday, 04 February 2022 09:52
To: Craig Aziz ; Phillip Slatter
Cc: Leah Makwela ; Johan Koekemoer ; Shakier Achmat
Subject: RE: Cancellation and refund request- Student no.442586
Good morning,
Kindly clarify on what “critical list” mean?
Ntopi Mothadi
From: Craig Aziz
Sent: Friday, 04 February 2022 09:09
To: Phillip Slatter ; Mothadi, Ntopi NA (Branch)
Cc: Leah Makwela ; Johan Koekemoer ; Shakier Achmat
Subject: RE: Cancellation and refund request- Student no.442586
Good day all
Please note that Mr Ntopi’s refund is with our finance department and on the critical list.
Kind regards
Craig Aziz | Student Services Team Leader
Tel: [protected]
E-mail: [protected]@icg.edu.za | www.dcc.edu.za
From: Phillip Slatter
Sent: Tuesday, 01 February 2022 11:57
To: Craig Aziz
Cc: Leah Makwela ; Johan Koekemoer ; Shakier Achmat ; Mothadi, Ntopi NA (Branch)
Subject: RE: Cancellation and refund request- Student no.442586
Hi Craig,
Please can you urgently investigate and advise on the students refund status. Thank you.
Kind Regards,
Phillip Slatter | Operations Manager
Call: [protected]
E-mail: [protected]@icg.edu.za| www.dcc.edu.za
From: Mothadi, Ntopi NA **********
Sent: Tuesday, 01 February 2022 11:51
To: Phillip Slatter
Cc: [protected]@icg.edua.za; Leah Makwela ; Johan Koekemoer ; Shakier Achmat
Subject: FW: Cancellation and refund request- Student no.442586
Good day Phillip,
Kindly assist with regard to a long standing refunds request, I have been referred by Vanessa to you for assistance and please below and attached all emails sent but no answer to feedback was ever provided.
Regards
Ntopi
From: Mothadi, Ntopi NA (Branch)
Sent: Tuesday, 01 February 2022 10:22
To: Shakir.[protected]@icg.edu.za
Cc: 'leah.[protected]@dcc.edu.za' ; Johan Koekemoer ; Lesego Mojadibe ; Johanna Pillay
Subject: RE: Cancellation and refund request- Student no.442586
Good day Shakir,
Kindly noter that I was referred to you for assist with refund due since February 2020 and till date and no one is willing to help.
Please help with my refund.
From: Leah Makwela
Sent: Wednesday, 27 January 2021 11:55
To: Johan Koekemoer
Cc: mathadi, ananias am************ananias.[protected]@gmail.com
Subject: FW: Cancellation and refund request- Student no.442586
Good day Johan,
Please assist my previous student herein with the query below.
Regards,
Leah
From: mathadi, ananias am***********
Sent: Wednesday, 27 January 2021 11:45
To: Leah Makwela
Subject: FW: Cancellation and refund request- Student no.442586
Kind regards
Ntopi Mothadi
From: mathadi, ananias am***********
Sent: Tuesday, 17 March 2020 10:43
To: Lesego Mojadibe
Cc: Leah Makwela ; Johanna Pillay ; [protected]@icg.edu.za
Subject: RE: Cancellation and refund request- Student no.442586
Good day,
Kindly advise on how long I should wait for the response because I still need to give my bursary a letter confirming the cancellation of studies. I am losing so much faith in you institution due to lack of communication and it’s irritating.
Regards
From: Lesego Mojadibe
Sent: Thursday, 12 March 2020 09:18
To: mathadi, ananias am
Cc: Leah Makwela ; Johanna Pillay
Subject: RE: Cancellation and refund request- Student no.442586
Good day
Please note that I have sent through the cancellation documents and they will revert back to you once they have an answer for you
Kind Regards,
Lesego Mojadibe | Student Advisor PTA
Tel: [protected] | Fax : [protected]
E-mail: lesego.[protected]@intec.edu.za | www.intec.edu.za
Disclaimer: This correspondence together with any and all appendices are proprietary, private and confidential and for the attention of the addressee only. If you receive this correspondence in error, kindly contact and advise the author, and
delete all copies of this correspondence from your system as well as any hard copies which may have been printed. If you are not the intended recipient, any act of dissemination, distribution copying, reproduction or placing of reliance on the
contents herein contained is strictly prohibited. We accept no responsibility for any infections or damages that you may suffer as a result of receiving this or any data messages or transmissions. This does not constitute an electronic signature,
to vary any contract.
From: mathadi, ananias am (Branch)
Sent: Wednesday, 11 March 2020 15:44
To: Leah Makwela ; Lesego Mojadibe
Subject: RE: Cancellation and refund request- Student no.442586
Afternoon Ladies,
Any feedback or advice on the progress on the matter.
Regards
From: Leah Makwela
Sent: Wednesday, 11 March 2020 08:13
To: Lesego Mojadibe
Cc: mathadi, ananias am ************
Subject: FW: Cancellation and refund request- Student no.442586
Good day Sego,
Please assist the student herein.
Kind Regards
Leah Makwela | Student Consultant
Tel: +[protected] | Cell: +[protected]| Fax: [protected]
E-mail: Leah.[protected]@dcc.edu.za | www.dcc.edu.za
Disclaimer: This correspondence together with any and all appendices are proprietary, private and confidential and for the attention of the addressee only. If you receive this correspondence in error, kindly contact and advise the author, and delete all copies of this correspondence from your system as well as any hard copies which may have been printed. If you are not the intended recipient, any act of dissemination, distribution copying, reproduction or placing of reliance on the contents herein contained is strictly prohibited. We accept no responsibility for any infections or damages that you may suffer as a result of receiving this or any data messages or transmissions. This does not constitute an electronic signature, to vary any contract.
From: mathadi, ananias am (Branch)
Sent: Tuesday, 10 March 2020 09:36
To: Dcccancellations ; Leah Makwela
Subject: FW: Cancellation and refund request- Student no.442586
Dear DCC,
Kindly be advised that this is a re-sent following a no-reply or an acknowledgement to the below email sent on the 28th February 2020. To make matters worse I have contacted your institution 3 times already, begging a for an acknowledgement but all they can say is “we don’t what happened, please re-sent again”.
I am disappointed at this service received so far
Hope you finds this well and respond timeously.
Regards
From: mathadi, ananias ********
Sent: Friday, 28 February 2020 10:33
To: '[protected]@dcc.edu.za'
Cc: 'ananias mathadi'
Subject: Cancellation and refund request
Dear Sir/Madam
Kindly receive my cancellation and refunds request attached.
Regards
I am in the same situation, I have been begging for a hard copy of my qualification and a refund of my overpayment. I have been sending mails and hanging on hold on the phone for hours. How can we get this resolved. Student number 434744