CB Colleges and Universities Damelin Correspondence College [DCC] Complaints #62-81

Damelin Correspondence College [DCC] Reviews and Complaints

Damelin Correspondence College [DCC] review: Breach of agreement and failure to provide refund.

5 comments

Sindisiwe pretty of Durban, ZA

Jun 13, 2022 12:14 am UTC

Verified customer

Featured review

Greetings, I am seeking assistance with regards to a civil dispute between myself and Damelin Institution. During early 2022, I registered with the institution and payed a full amount of R15 000 and was told to subsequently receive all relevant academic material relative to my course. However, only one was sent and I completed it and submitted while still waiting for the rest and it wasn't provided for resulting in me deregistering from the institution with fear that I was going to fail the academic year because the coursework was not provided for and the semester was close to ending. Before deregistering, I tried to several means of trying to get in contact with the institution on all available platforms but had no luck and got no assistance hence I canceled my agreement to register in a different institution. After canceling my agreement, Damelin only offered to refund me R3000 only from the total amount that I paid even after I proved to them that they were the ones in breach. Mah you please kindly assist me in this matter as I am deeply affected

Desired outcome: I would appreciate a refund of my remaining my amount in full.

5 comments

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Mkeducor

Mossel Bay, ZA

225 comments

Mkeducor of Mossel Bay, ZA

Jul 21, 2022 8:40 am UTC

Good day, trust that you are well. We apologize regarding the challenges that you have experienced. Please forward your student number and contact details to customercare@dcc.edu.za so that we can assist you further.

Sindisiwe pretty H

2 comments

Sindisiwe pretty H of ZA

Jul 23, 2022 8:10 am UTC

Replying to comment of Mkeducor

My contact details are [protected] and my student number is 445410

Mkeducor

Mossel Bay, ZA

225 comments

Mkeducor of Mossel Bay, ZA

Jul 21, 2022 8:49 am UTC

Dear Sindlslwe, trust that you are well. Please forward your student number and contact details to customercare@dcc.edu.za so that we can assist you further.

Sindisiwe pretty H

2 comments

Sindisiwe pretty H of ZA

Jul 23, 2022 8:08 am UTC

Replying to comment of Mkeducor

Thanks my contact details are [protected] and my student number is 445410. I was enrolled at damelin Bloemfontein

Mkeducor

Mossel Bay, ZA

225 comments

Mkeducor of Mossel Bay, ZA

Jul 26, 2022 5:16 am UTC

Dear Student, thank you for your details. You will be assisted as soon as possible.

Damelin Correspondence College [DCC] - refund 81

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Damelin Correspondence College [DCC] Contacts

Damelin Correspondence College [DCC] phone numbers

+27 860 616 161

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DCC Student Consultant

+27 117 492 000

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Benoni Branch

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+27 136 925 401

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Witbank Branch

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East London Branch

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Port Elizabeth Branch

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Durban Branch

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Phuthaditjhaba Branch

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Windhoek Branch, Namibia

0861 742 779

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More phone numbers

Damelin Correspondence College [DCC] emails

info@dcc.edu.za

100%
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Support

customecarer@dcc.edu.za

75%
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customercare@dcc.edu.za

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support

support@dcc.edu.za

75%
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support

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Damelin Correspondence College [DCC] address

PO Box 31001, Braamfontein, 2 Melle Street, Johannesburg, 2017, South Africa

Damelin Correspondence College [DCC] social media
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