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Cymri Bulldogs
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5.0 2 Reviews

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Cymri Bulldogs reviews and complaints 2

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ComplaintsBoard
R
1:46 pm EDT
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Cymri Bulldogs Cymri bulldogs selling sick puppies!

I purchased a puppy from Jim/Judy Claytor of Cymri Bulldogs. Bought on contract as a show/breeding ### and guaranteed in good health. A month after bringing her home to live with me in Canada she was diagnosed with 3 severe inherited defects which make her lucky to be alive. She can not be shown or bred. When I contacted Jim/Judy Claytor they initially denied the puppy was sick and said our vet must be lying. We then had specialists reports done from radiologists at Washington State university to confirm the diagnosis. The breeder still denied the puppy was sick and again we repeated the tests and had the head of radiology at WSU provide us with a written report to confirm the diagnosis. Jim/Judy Claytor of Cymri Bulldogs have refused to refund our purchase price on return of the sick puppy. Instead they state "we owe you nothing" (despite a sales contract). After multiple requests to resolve this matter, they agreed "out of the goodness of their hearts" to replace the sick puppy. Although they still had 3 puppies which they could have replaced our sick puppy with - and instead lied stating they had no more puppies. They had already told us they held back several puppies and were showing them at puppy matches, along with their website evidencing the held back puppies, along with yet another "JR" they were trying to sell. When we asked Cymri bulldogs (Jim/Judy Claytor) to provide us with a deadline as to when they would replace our sick puppy they refused to provide a deadline and stated they did not know when they would be breeding again. Instead, they demanded we return the sick puppy to them in Texas (a 4 day drive as the puppy is too sick to fly) and sign over all registration to them. We continue to have the puppy in our care months later, as given their comments that they owe us "nothing"... we are fearful that they will only resell the sick puppy should we return her - and never provide us with a replacement puppy. It appears they have no intention over ever replacing our sick puppy and in fact told us to stop contacting them that by contacting them to try to resolve matters fairly we were "harrassing" them! CYMRI bulldogs (Jim/Judy Claytor) are unethical, uncaring breeders. The puppies they are producing have severe inherited defects possibly from the dam or the sire. They should be honouring their sales contracts and should be concerned about the product (puppies) they produce. We have incurred thousands in medical care costs in keeping this puppy alive. Cymri bulldogs only cares that they received a heafty purchase price for this sick puppy! Looking back, it was clear there was something wrong with the puppy when we initially picked her up, however Judy Claytor stated that the puppy was just "tired". Had she done a simple chest xray on the "tired" puppy, should would have been aware of these defects before selling her. People need to be aware of the way Jim/Judy Claytor treat purchasers and fellow bulldoggers! Unfair, unethical, and uncaring! We are now incurring medical bills for this sick puppy ongoing, out our heafty purchase price, out our flights to Texas to personally accompany the puppy back to Canada on purchase ~ while Jim/Judy Claytor take no responsibility for producing such a sick puppy. And while it was not their intention to produce a sick puppy, any reputable breeder would have taken back such a sick puppy and gladly refuned the purchase price (having the expert reports to confirm the inherited defects)!
Naomi,
go to www.Runamukbulldogs.com and see "Tic-Tac's Story"

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april high
,
Oct 26, 2008 1:34 pm EDT

i sent fastpetmoversdelivery@deliverman.com money to get an english bulldog and know i havent heardy anything from them. what should i do.

ComplaintsBoard
J
5:00 pm EDT
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Cymri Bulldogs Deaf

Be careful! My daughter paid $1800 to Robert McBride for a dog who turned out to be stone deaf. He takes a very legalistic approach (for example, hsi guarantee requires getting particular vitamins he pushes). I sent him the vet's assessment and he kept asking for more documentation and kept changing his promises - he was not willing to make even a 50% refund. I would highly recommend looking somewhere else.

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Update by Jim Wright
Sep 03, 2010 9:29 pm EDT

Unless the deafness was congenital/genetic as it appears.

So, I guess if you bought a car and it only worked on 4 out of 8 cylinders after one month, you wouldn't have any problem.

The guarantee was that the dog did not have any major health problems - I would say total deafness is a major health problem.

Update by Jim Wright
Sep 03, 2010 2:54 pm EDT

Stealth Pilot,

I am glad your $300 runt worked out.

That is not the issue. My daughter has accepted she will need to deal with a deaf dog and loves him...my issue is that the breeder (Mr McBride) would not accept any responsibility - if you paid $300 and I was willing to settle for $900 do you thing Mr McBride taking $1800 and not accepting any responsibility is right?

Update by Jim Wright
Sep 03, 2010 2:30 pm EDT

Stealth Pilot,

Not sure what you meant.

That is part of the problem.

Mr McBride was willing ( at least stated) to provide new puppie (I think he has problem selling them right now).

The problem is my daughter is attached and could not bear the thought of him being euthanized (Mr McBride told me he would not guarantee what would happen to Simon) or going to a family who would mistreat him - so she is willing to deal with a deaf dog.

If Mr McBride didn't intentionally sell a deaf dog and was seriously saddened that it happened, I think he would have gladly accepted a 50% settlement as very reasonable - would you pay $900 for a deaf dog?

Update by Jim Wright
Sep 03, 2010 2:16 pm EDT

JimBoBob et al - my daughter bought the dog. She has had the dream for a number of years and was saving money for the past several years - now out of school so she is trying to live her dream.

I filed because she is very distraught and I was trying to help her as a father.

She bought the dog in person. We both went down to see the operation. We spent about 2 hours there. Mr McBride appeared to be okay - apparently talks a more sincere game than plays.

She has had the dog for about 1 month. Deafness in puppies is not that easy to detect if you assume the breeder would not sell a deaf puppy - they are very visually oriented and don't mind well even if they hear well. I was dog sitting for a few days while she was out of town and noticed something was wrong. I took him to the vet who said the ears looked fine - no wax or infection - appeared to be congenital defect.

Promises that kept changing between series of phone calls: (1) "I will make thing right", (2) I will refund 50% if you give me a letter from vet (done), (3) I won't do that, but will pay for extra training costs for deaf dog if you give me an estimate (done), (4) you don't really need a vibrating collar (how do you get a deaf dog's attention for hand signals if he isn't looking at you?). (5) I will give you some undefined amount but you need to send me all vet docs. At that point I was frustrated and the conversation ended. After hanging up I sent him all the vet docs showing all shots, including optional ones, and puppy care had been provided. I have not heard from him since and that is why I filed complaint.

I assumed he did not know the dog was deaf (not so sure now) and would have considered a 50% refund a very reasonable settlement for him - he would have gotten $900 for a deaf dog which I don't think he would have otherwise received.

I have decided he was never serious about 'making things right' and filed to hopefully help someone else from having this experience.

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