The complaint has been investigated and
resolved to the customer's satisfactionResolved Curves — Membership cancellation!
resolved to the customer's satisfaction
I joined Curves in January 2006. I went for 6 months and then stopped going in September of 2006 and have not been back since. I noticed that they still were taking out monthly payment after a year. I assumed they were like most gyms that after a year you go in and sign another year contract or they contact you to see if you wish to continue your membership. Instead they continue to collect your money. I stopped payment and paid my bank the $15 fee to do so in October of 2007. I then received a notice in the mail from the district attorney's office for the county I live in stating that I had been charged with writing a hot check by Curves and that if payment was not received by the end of November that there would be a warrant out for my arrest. I called the district attorney's office and was told that I have to give Curves notice in writing and that I had to pay $50 to cancel my membership. I explained to them that I did not bounce a payment, stopped payment. So in all it is going to cost me 31.32 (membership fee), $15 (county processing fee), $25 (returned check fee), plus $50 cancellation fee for a grand total of $121.32 to get out this mess. I think this is a bunch of crock and I am going to fight this tooth and nail if I have to. They already got my money for when I was not going there and they are not going to get any more money out of me. I want to make sure this does not happen to anyone else. Please do not do business with this organization as this company will bleed you dry.