I joined Curves in January 2006. I went for 6 months and then stopped going in September of 2006 and have not been back since. I noticed that they still were taking out monthly payment after a year. I assumed they were like most gyms that after a year you go in and sign another year contract or they contact you to see if you wish to continue your membership. Instead they continue to collect your money. I stopped payment and paid my bank the $15 fee to do so in October of 2007. I then received a notice in the mail from the district attorney's office for the county I live in stating that I had been charged with writing a hot check by Curves and that if payment was not received by the end of November that there would be a warrant out for my arrest. I called the district attorney's office and was told that I have to give Curves notice in writing and that I had to pay $50 to cancel my membership. I explained to them that I did not bounce a payment, stopped payment. So in all it is going to cost me 31.32 (membership fee), $15 (county processing fee), $25 (returned check fee), plus $50 cancellation fee for a grand total of $121.32 to get out this mess. I think this is a bunch of crock and I am going to fight this tooth and nail if I have to. They already got my money for when I was not going there and they are not going to get any more money out of me. I want to make sure this does not happen to anyone else. Please do not do business with this organization as this company will bleed you dry.
The complaint has been investigated and resolved to the customer’s satisfaction.