Menu
ADVERTISIMENT
Home Business Services Curves International Beware Cancellation Policy

Curves International review: Beware Cancellation Policy

M
Author of the complaint
2:47 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is more of a warning if you want to cancel your Curves Membership. If you give your 30 day's notice, you must still book an appointment with the owner/manager to sign off on the cancellation (be prepared to be drilled as to why you are quitting). They don't advise you of this little requirement. I found out only because I called to make sure they received my written request; their response was oh yes, but you still have to come in and sign off or your card will be charged. No where on the agreement does it say that, nor was that information volunteered as no-one called me when I submitted my notice. So if anyone that wants to quit, be sure you make that appointment. It was too ironic that the owner said to me, Oh we will miss chatting with you - that is the #1 reason why I quit! The non-stop yapping was so irritating and the so-called "trainers" tried to encourage conversation despite my repeated requests that I didn't care for it. One "trainer" distracted me to the point that I stepped off the "resting" board and sprained my ankle; she claimed responsibility but my ankle hurt for weeks. I know of other patrons who have quit for the same reasons. It's unfortunate, because I did quite like the machines. So in saying all that - make sure you make a cancellation appointment, sign off, get a copy, along with the written notice! Good luck to all of you who have problems with Curves.

ADVERTISIMENT

More Curves International complaints & reviews

Curves International - Membership cancellation!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Curves International - membership fees
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Curves International - Rude and Greedy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Curves International - Cancellation Fee
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Curves International - Terrible company
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Curves International - no accountability, can not contact,
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

41 complaints
20 resolved 21 unresolved

Curves International contacts

(added by reviewer)
Phone number
Address
5770 Fleet St., California United States
Website
Category
ADVERTISIMENT