The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Culligan Waterall bottles may be non-refundable deposit

I spoke with Culligan water about returning bottles for the deposit. I had purchased from an authorized dealer and that dealer is looking to close up its business. After speaking with Culligan directly I have learned that ANY store or shop you purchase Culligan water from may or may not honor the deposit on the bottle and Culligan will only honor the deposit if it was directly from their Culligan office. They will not honor any returns for the deposit otherwise. You may continue to exchange from any Culligan Authorized dealer, but they will not give the deposit back on the bottles. Checking the dealers and other locations in store signage indicates that deposits are refundable and are no location indicated 'Non-Refundable' deposit. So if you buy from any location, authorized dealer or not, expect you will NOT get your deposit back.

Responses

  • Jo
    Joe Edd Sep 13, 2010

    In Culligan Water everything is awful. Promises and offers… The worse customer service ever. Besides it’s unreasonable overprice. Avoid it for your own sake!

    0 Votes

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