Credo Mobile review: Not a company with a conscience. Just another greedy corporation. 2

When we became Credo customers many years ago (2010?), it was a wonderful company. Much has changed!
Last year, I missed a payment after my mother passed away. I never miss payments and have excellent credit, but in this time period, things were so hard and hectic that I didn’t even realize that I missed the bill. Both of our phones were turned off within weeks. The operator was very rude and demanded full payment for two months (not one) to restore service.
So, we changed carriers. Except, Credo held my husband’s phone number for ransom through another full billing month. He was on the phone with them every day for a month. It was awful. No one he spoke with could help. The day after we paid the bill for this unwanted month, suddenly they could release his number. What a scam.
To add insult to injury, the call centers are now — clearly — overseas and not in the United States. Most of the individuals that pick-up calls in these centers are reading English off of a screen but are not actually competent, capable or empowered in anyway.
Shame on Credo for calling themselves the company with the conscience! How dare they make this claim when their day-to-day operations reflect the worse of American corporate greed and poor management.