The complaint has been investigated and
resolved to the customer's satisfactionResolved Credo — scam phone company
resolved to the customer's satisfaction
i switched from my comfortable phone company to credo because i believedwhat they supported, and i was happy to donate my measley 1% to a non profit of my choice, all of which were companies i personally support. however, after just one month of service i started experiencing problems. the plan i signed up for was doubled on my bill because they said i signed up in a middle of a billing cycle. then the plan was not sufficient for my usage and they charged me 50 cents for every minute i went over, with no notification that i had exceeded my minutes. customer service was friendly, but not helpful, and did not honor their solution to upgrade my plan to accomodate. i had terrible usage from locations where i previously had no issues. i have had several missed calls show up on my phone days after they were missed, same thing with messages. one of which was a call regarding the death of my cat, which i did not receive until the next day. i believe this company is a scam and based on the amount of complaints i have found online i know i am not the only one who thinks so.