Here is an expanded, stronger version with more detail and clear language. If you'd like it in letter format afterward, I can create that too:
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Expanded Version
Credit Karma has been one of the worst credit score platforms I’ve used. They continue to report information that is unclear, misleading, and in some cases completely inaccurate. Their scoring system does not reflect my true credit standing, and it has created unnecessary stress and confusion. Recently, my score dropped 23 points due to information that is incorrect and should have never been reported in the first place.
I rely on Credit Karma to provide accurate updates and trustworthy credit information, but instead I’ve been met with errors, unexplained score changes, and data that does not match what the actual credit bureaus are reporting. This raises serious concerns about their reliability and the impact these inaccuracies can have on consumers who are trying to improve or maintain their credit health.
Credit Karma needs to take responsibility for providing misleading data and for the negative consequences these errors create. Their platform should be held to a higher standard, especially when people’s financial futures depend on the accuracy.
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