Cracker Barrel review: Service

This is the second time we have eaten at this location. We are extremely unhappy with the service. Our waitress, on both occasions, never came back to our table to see if we needed anything or refill our glasses. We had to ask another waitress to go find our waitress today because we had finished eating for about 10 minutes. It still took 5 or more minutes for her to come. We were there at 9:39 am. There were many empty tables so it was not crowded at all. Plus my order on the ticket was wrong however I did not notice until I got home. I should've been charged for a $4.99 breakfast but was charged $6.38. how is that possible?