The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Courts Malaysia / Courts.com.myzanussi 4 burners

T Feb 09, 2020
This review was posted by
a verified customer
Verified customer

I was looking at this zannusi 's 4 burners. It cover was opened /flip- up on display. After look see, I put down the cover down to see the whole model etc.

There came an Indian customer service lady. I thought she wanted to ask what can I help you instead she walked quickly and flip up the cover like the original displayed and then quickly walked back to the area she was stood before and look at me.

Date: 9 Feb 2020
time: 12: 45pm
indian customer service lady wearing a mask, quite plump, tight a pony tail (straight hair)

Huh! What kind of attitude is that ?

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Courts Malaysia's response · Feb 12, 2020

    Dear Valued Customer,

    Thank you for contacting Courts Customer Service.

    We apologized for the inconvenience happened during your visit.

    With regards to your concern, much appreciated if you can inform us on the store location that you visit for further investigation.

    Should you have further queries, kindly contact us via email [email protected] or call our careline or what’s app at [protected] between Monday – Sunday from 10 am till 7 pm (including Public Holiday).

  • Updated by Tulipsteph · Feb 12, 2020

    Courts Mammoth Sdn. Bhd.

    Tesco Penang, No. 1-1-07 & 1-1-08, 1st Floor, No. 1, Lebuh Tengku Kudin 1, Bandar Jelutong, Pulau Pinang, 11700 Gelugor

  • Courts Malaysia's response · Feb 12, 2020

    Dear Valued Customer,

    Thank you for contacting Courts Customer Service.

    We apologized for the inconvenience happened during your visit.

    With regards to your concern, we have forwarded to our store manager for further investigation on this. We will revert back once received feedback from their end.

    Should you have further queries, kindly contact us via email [email protected] or call our careline or what’s app at [protected] between Monday – Sunday from 10 am till 7 pm (including Public Holiday).

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