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Give me my Course Hero Earnings
Course hero permanently disabled my account on Dec 21,2022 which was unjustifiable and unfair .They did this to all the tutor who have a “Big” earnings like me. I have a high tutor rating which is 93% . I did all my effort to be a good tutor for my students . It was unfair that they will sent an email that I dont have the right to get my earnings . It comes from my hardwork. You dont have the right to get my own money. Tell them to send me all my money to my paypal or just let me withdraw all my money from my account. This is my Course hero email [protected]@yahoo.com.
Desired outcome: Let Course hero pay all my earnings or let me open again my account so that I can withdraw my money
The complaint didnt resolve yet . You did not do anything and never provide solution for this concern.
Course hero again disabled my account
On 14th morning i got a message from course that they disabled my account and told me to send some documents and details. I did it and also filed a complaint here.
Within two days ,i got replied from course hero that they re-enabled my account. So i was happy and withdrawed some remaining money.
But again on 20th morning, i got same e-mail and they again disabled my account.I didn't even solved one question since my account re-enabled, but still they disabled my account again.
I still have lot of money to withdraw of December earning.
Now i have sent all details and the 10 sec video but still They haven't replied yet.
Plz help me here
Desired outcome: Re-enable my account and let me withdraw my remaining earning
This complaint has been resolved automatically due to user's inactivity.
Hi, did you received any mail after that.. please let me know
Yeah, On 27th December,they mailed me that they permanently banned my account and Now there won't be any further investigation or reply from course hero.And Permanent ban is final.
I still have 600$ in my account to withdraw.
Now they don't even reply
Ok Thank you so much...no further payment obligations are required means...they are not going to pay our earnings..is it right?
Hi,
I am happy to say that my tutor account was re-enabled. It was working.
My payment as a Tutor
Hello Team,
On 13/12/22, my tutor account [protected]@gmail.com was permanently disabled without cause. I have not broken any of the Terms of Use rules nor is Course Hero able to specify in which way I personally have violated any of their terms other than a general "Sections 2 and 3", which I have not broken. I had over $400 waiting to be withdrawn and Course Hero is denying me access to the money I earned.
I have found many other tutors complaining online that this has also happened to them once they had earned "big money" and were about to be able to withdraw it.
I have been falsely accused of violating the Terms of Use, my account has been unfairly permanently disabled and money which I spent a lot of time earning I cannot access it.
Kindly send my payment via my paypal account [protected]@gmail.com.
Desired outcome: Receive my payment via my pay pal account [protected]@gmail.com
This complaint has been resolved automatically due to user's inactivity.
Locked account
My account has been locked since October 3, 2022. This was after my Board exam. I was really exhausted and frustrated that time because I was not able to withdraw my money.
I tried to retrieved and emailed the support a million times but all they say is, my account was locked due to number verification. It's not even my fault because there's a code issue via sms that moment.
I just hope that they give back our accounts. I've been an excellent tutor in CH for 1year. I received a lot of helpful ratings and never received a probation or any violations. My helpful rate is 83% Please give us a chance and return the favor to us!
Thank you, Merry Christmas!
Desired outcome: Help me recover my account. Please take a look.
This complaint has been resolved automatically due to user's inactivity.
Unjustifiable disabled my account
Good Day !
Today , December 21,2022 Course hero sent me an email that they disabled my account which is unfair to my side . I didnt violate anything. They dont allow me to get my pending earnings . My email is [protected]@yahoo.com on CH . I already send email to course hero but they told me that It was permanently close . Give me back my hard earned money. My earnings comes from my effort.
Course hero doesnt have the right to get all my earnings.
Desired outcome: Give me back my hard earned money. Send it to my paypal account or let me open my account so that I can withdraw my earnings
Give me my hard earned money or let me open my account so that I can withdraw my money. My money is not yours. You dont have the right to get it . It comes from my fruitful hardwork.
This complaint has been resolved automatically due to user's inactivity.
Request for payment
Hello Team,
My account [protected]@gmail.com was recently disabled on 13th December 2022 and I had not violated any of your terms and conditions. Your recent feedback did not specify the violation. That was unfair. It had a pending balance of 400$. Kindly send my payments via my paypal account [protected]@gmail.com. I will appreciate any assistance given by your Team. Thank you.
Desired outcome: Receive my Payment
On 13/12/22, my tutor account girlygirlpower19@gmail.com was permanently disabled without cause. I have not broken any of the Terms of Use rules nor is Course Hero able to specify in which way I personally have violated any of their terms other than a general "Sections 2 and 3", which I have not broken. I had over $400 waiting to be withdrawn and Course Hero is denying me access to the money I earned.
I have found many other tutors complaining online that this has also happened to them once they had earned "big money" and were about to be able to withdraw it.
I have been falsely accused to violating the Terms of Use, my account has been unfairly permanently disabled and money which I spent a lot of time earning I cannot access it.
This complaint has been resolved automatically due to user's inactivity.
We have same situation. My account also was permanently disabled. I have 220usd on my account .
account Re-enabling
Hello Team,
On 13/12/22, my tutor account [protected]@gmail.com was temporary disabled without cause. I have not broken any of the Terms of Use rules nor is Course Hero able to specify in which way I personally have violated any of their terms . I had over $200 waiting to be withdrawn and Course Hero is denying me access to the money I earned. i send the video and other documentations that were requested and never got the feedback.
I have found many other tutors complaining online that this has also happened to them once they had earned "big money" and were about to be able to withdraw it.
I have been falsely accused of violating the Terms of Use, my account has been unfairly temporary disabled and money which I spent a lot of time earning I cannot access it.
Kindly send my payment via my paypal account [protected]@gmail.com.
Desired outcome: To re-enable my account or let me access my funds.
This complaint has been resolved automatically due to user's inactivity.
Payment of my pending balance as a tutor.
Hello Team,
My account [protected]@gmail.com was permanently disabled yet I had not violated any of your rules. I had a good rating by the students . Now that you decided to close my account , you should pay me my pending payment balance of 400$, that was my hard earned money and I deserve it. It is unfair not to pay me my money. Send my payment via my pay pal account [protected]@gmail.com or let me access my account so that I can withdraw my payment.
Desired outcome: Receive my payment.
This complaint has been resolved automatically due to user's inactivity.
Please as soon as possible kindly take down all these documents sir/ma'am.
These are the following documents:
https://www.coursehero.com/file/176597156/LEARNING-ACTIVITIESdocx/
https://www.coursehero.com/file/176596371/Module-2-lesson-4-assessment-1docx/
https://www.coursehero.com/file/176596643/educ-6-outline-Marilyn-A-Labradordocx/
https://www.coursehero.com/file/176596726/GROUP-5-OUTLINE-ENVI-SCIpdf/
https://www.coursehero.com/file/176596652/SYMBIOSIS-FINALdocx/
https://www.coursehero.com/file/176596024/Appropriate-Methods-Affective-Domain-Nazareno-Gongobdocx/
https://www.coursehero.com/file/153678759/Lesson-7-Activity-Nazareno-Nica-Joy-BSED-2Adocx/
https://www.coursehero.com/file/144472067/ASSESSMENT-2-NAZARENO-NICA-BSED-2Adocx/
https://www.coursehero.com/file/144480408/EXERCISE-9-NAZARENO-NICA-BSED-2Adocx/
https://www.coursehero.com/file/144464151/PEMODULE-2-NAZARENO-NICA-BSED-2Adocx/
https://www.coursehero.com/file/144463969/EDUC-4-NAZARENO-NICA-JOY-BSED-2A-MIDTERM-EXAMdocx/
https://www.coursehero.com/file/144463816/LESSON-4-SYNTHESIS-NAZARENO-NICA-JOY-BSED-2Adocx/
https://www.coursehero.com/file/144464606/LESSON-5-ASSESSMENT-NAZARENO-NICA-JOY-BSED-2Adocx/
https://www.coursehero.com/file/138205008/PE4-MODULE1-NAZARENO-NICA-BSED-2Adocx/
https://www.coursehero.com/file/138204411/Lesson-1-Activity-2-NAZARENO-BSED-2Adocx/
https://www.coursehero.com/file/138205429/LESSON-1-ACTIVITY-3-NAZARENO-NICA-BSED-2Adocx/
https://www.coursehero.com/file/138205887/LESSON-3-ASSESSMENT-NAZARENO-NICA-JOY-BSED-2Adocx/
https://www.coursehero.com/file/138204897/LESSON-3-ACTIVITY2-NAZARENO-NICA-JOY-BSED-2Adocx/
https://www.coursehero.com/file/136528988/Physics-2-Module-1-Nazareno-Nica-Joy-BSED2Adocx/
https://www.coursehero.com/file/136526563/ESSAY-4-GE-CWdocx/
https://www.coursehero.com/file/176596757/PantallanoActivity6docx/
https://www.coursehero.com/file/153682581/NLE-REFLECTION-NAZARENO-NICA-JOY-BSED-2Adocx/
https://www.coursehero.com/file/153679786/Simple-circuit-example-diagramdocx/
https://www.coursehero.com/file/153682580/Joana-Mae-L-Ramirez-BSED2A-POST-TESTdocx/
https://www.coursehero.com/file/153678889/Lesson-7-Synthesis-Nazareno-Nica-Joy-BSED-2Adocx/
https://www.coursehero.com/file/144461583/EXERCISE-4-NAZARENO-NICA-BSED2Adocx/
https://www.coursehero.com/file/144464288/EXERCISE-7-NAZARENO-BSED-2Adocx/
https://www.coursehero.com/file/144463637/LESSON-4-ACTIVITY-2-NAZARENO-NICA-BSED-2Adocx/
https://www.coursehero.com/file/138204260/LESSON-1-ACTIVITY-4-NAZARENO-NICA-BSED-2Adocx/
https://www.coursehero.com/file/138205086/LESSON-1-SYNTHESIS-NAZARENO-BSED-2Adocx/
https://www.coursehero.com/file/138204884/LESSON-1-ACTIVITY-5-NAZARENO-NICA-BSED-2Adocx/
https://www.coursehero.com/file/138204868/LESSON-2-SYNTHESIS-NAZARENO-NICA-JOY-BSED-2Adocx/
https://www.coursehero.com/file/136526432/ESSAY-5-GE-CWdocx
https://www.coursehero.com/file/136533241/Exercise-2-Nazareno-Nica-Joy-BSED-2adocx/
https://www.coursehero.com/file/136526448/Exercise-1-STS-Nazareno-Nica-Joy-BSED-2Adocx/
https://www.coursehero.com/file/136524691/Reasons-and-Impartialitydocx/
https://www.coursehero.com/file/136527162/TTL-Week-3-5-NAZARENO-BSED2Apdf/
https://www.coursehero.com/file/136525991/Life-Works-of-RizalWeek5-6-NAZARENO-NICA-JOY-BSED-2Apdf/
https://www.coursehero.com/file/133236003/Lesson-6-Assess-Nazareno-Nica-Joy-M-BSED2Adocx/
This complaint has been resolved automatically due to user's inactivity.
Delete documents
I was given some assignments to do and your website offered me to ask some questions in exchange for the documents that I will upload.
I am from Bangladesh and I was not aware of the policy of my college regarding plagiarism and the student code of conduct.
So I did as I uploaded the assignment on course hero with my student id on it and my program head came to know about the same. She told me to remove all the documents that I uploaded on course hero otherwise they will rusticate me from the college as I already received 0%. Being an international student, if I am rusticated I am supposed to go back to my home country which will be impacting my financial life as well as my mental health. Please help me, I have my 6 yo kid with me and my husband. I am ready to pay any subscription charge or penalty charge required but please remove all the documents that I uploaded.
Desired outcome: Need all my documents that I uploaded to be removed
This complaint has been resolved automatically due to user's inactivity.
Account re - enabling
Hello,
My account was disabled yet I had not violated any of your terms. I had not also received any warning, my account had a good rating of 93% more than the recommended 85%. This action of disabling my account was unfair. My account [protected]@gmail.com had a pending balance of over 355$. Kindly allow me to withdraw my balance since that was my hard work or send it to my paypal account [protected]@gmail.com. I will appreciate any assistance given by your team. Thank you
Desired outcome: My account to be enabled so that I can access my payments .If that is not possible my pending earnings of 355$ to be paid via my pay pal account [protected]@gmail.com . My account is [protected]@gmail.com.
This complaint has been resolved automatically due to user's inactivity.
you are telling people to reach out and you do not respond to their messages. You also do not pay tutors. you have been pocketing their earnings the whole of this year. You should practice ethics and stop humiliating the tutors working for you.
They are getting our hard earned money which comes from our effort of being a tutor . My account also was permanently disabled because of unjustifiable reason .I have 200 usd on my account. But they dont allow me to get my earnings
Regarding money withdraw
Hello team,
I am unable to withdraw my money from Course Hero, and I emailed the tutor support team. Instead of resolving my problem. They took my answering rights. I am still can't withdraw my money and there is no response from support team please help me out.
Content uploaded at coursehero, without my concent
Hi Team,
I had found that several documents of mine were available at course hero and they were uploaded without my consent. I have raised several requests and still I am not seeing any action taken on it.
I want this content to be taken down immediately.
Below are ticket no generated after submitting the request on https://www.coursehero.com/copyright/ for request to expeditiously remove the content.
Awaiting for a response from course hero team and getting this content removed.
Kindly help me in this issue.
Thank You,
Dhaval Shah
Desired outcome: I want all the docs removed from course hero.
This complaint has been resolved automatically due to user's inactivity.
My tutor account got disabled.
Yesterday night,i got an email from course hero saying that ,they temporary disabled my tutor account . And told me to send a 10 sec vidoe clip to them with some instructions for re enabling the account. And i did it .
But so far they haven't replay yet?
I have huge amount to withdraw from my tutor account, that i planned to use for my Next year post graduation fee.
Plz atleast let me withdraw my earnings.
Desired outcome: Re-enable my account or atleast let me withdraw my earnings
Thanks for reply. Can you tell me,How many days i have to wait for tutor support reply?
Course hero asked me to send a 10 sec video with some instructions and details. I did it . Within two days i got response and they re-enabled my tutor account
so many people have provided the documentation and you end up taking their earnings. Is this ethical? people work for you and then you steal from them. You guys will burn in hell together with your families.
Uploaded doc
I accidentally uploaded a doc that was a textbook pdf. It got Denied: Copyright and I cannot remove it. I did not know that textbook pdfs were not allowed to be uploaded.
Desired outcome: I would like that upload to be deleted please.
This complaint has been resolved automatically due to user's inactivity.
Bad Request when logging in
Hi, Please help me to relogin my account. I already submitted the 10 sec video, email address and phone number in tutor support team. It always says bad request when I am trying to login in my account, I already cleared the cache and browser history, still nothing happens. Please help, so I can continue to help students in solving their problem. Thanks.
Desired outcome: I want to be able to relogin my account using my email address: (reinchein.[protected]@gmail.com)
This complaint has been resolved automatically due to user's inactivity.
Copy of 53 (Aubrey)la9-5-3.pdf - Language Arts 9 Name: ( )... DOC PREVIEW Pages 8
Hi! I'm trying to get a document deleted that I was unaware was even posted and was uploaded without my permission. If you could delete it for me that would be awesome thanks! The document is liked above and my school has asked for it to be taken down right now, so if you wouldn't mind deleting that would be great! you shouldn't need anymore informaton.
Desired outcome: deleted document
This complaint has been resolved automatically due to user's inactivity.
My account always getting temporarily disabled.
On December 7 my account got this problem, that they temporarily disabled my account because they identified unusual activity on the account and now December 14 I am getting this problem again without properly explaining why my account always got this, which I just did is to help the students with all my best following all the honor code, copyright policy, and terms of use. And now your saying that I violated the term of use? I read every now and then the terms of use so I know what is inside that and base on my performance I followed it. I hope you will consider my situation and I'm just worried that maybe every week I will get this kind of problem because you didn't properly review my account. I hope to get back my account without any problems in the future.
Desired outcome: Able to activate the account without any problems in the future.
This complaint has been resolved automatically due to user's inactivity.
Permanently disable my account due to SMS verification
Last 12/10/22 I was trying to withdraw my earnings. I input my SMS number and a code was received. However, when I enter the given code a prompt message states that my number cannot be verified. I opted to do Contact support to ask their assistance.
A response was received, and I was so shocked and disheartened to see the message. It states that I have violated their rules hence, causing for it to be permanently disabled and I cannot withdraw all the amount I earned.
I have tried to contact the Support again twice, asking them to specify the violation I have made. Cause as far as I know I have followed all their rules. I was really hoping I could claim all my earnings, and this will be resolved. This is very traumatizing on my part.
Hope they have interviewed me first so I could have defended myself into whatever violation they have thought I have committed.
The amount withhold is big enough for us to use this Christmas.
Desired outcome: I would like for them to give back all the earnings I worked on ($110) and return my account to active status.
This will not be resolved unless they send me my earnings. They want us to answer Homeworks as clear and specific as possible, but they can't even provide a specific reason of the said violation before they remove my account, they did not even give me the chance to defend myself. All I want is to withdraw the money I worked on, as this I believed is rightfully mine. I have been trying to reach out to your support. I can't even call. No response still. Send me my earnings. That's all then you may remove my account.
I have reached out to your support to ask the specific violations. Why now that I am trying to withdraw? If you could give me the specific violation you said I have committed so I could defend myself. I just want to withdraw the amount I worked on. This is what I am just asking, to get the amount I worked on your site before you disabled my account.
As far as I know I only got problem with the mobile number as it cannot be verified as per the prompt message. Then suddenly you will message me and inform me I was permanently disabled to your site, because I committed a violation which you cannot even specify?
This will not be resolved unless they send me my earnings. They want us to answer Homeworks as clear and specific as possible, but they can't even provide a specific reason of the said violation before they remove my account, they did not even give me the chance to defend myself. All I want is to withdraw the money I worked on, as this I believed is rightfully mine. I have been trying to reach out to your support. I can't even call. No response still. Send me my earnings. That's all then you may remove my account.
I have reached out to your support to ask the specific violations. Why now that I am trying to withdraw? If you could give me the specific violation, I committed so I could defend myself. I just want to withdraw the amount I worked on. This is what I am just asking, to get the amount I worked on your site before you disabled my account.
This complaint has been resolved automatically due to user's inactivity.
If her account is disabled you should pay her what she worked for.
Locked account due to reaching the maximum number of phone verification attempts
Hi Course Hero!
Last December 8 around 1pm, I was about to cash-out my earnings but before cash-out, it needed SMS verification. After I input my phone number it says "my account could not be verified and some features have been blocked. Contact tutor support for details." I then emailed [protected]@CourseHero.com.
They unlocked my account but unfortunately when I type again my number, it gets locked again.
and then last December 11, I've read in my tutor dashboard with the statement :
"Following a thorough review of your Course Hero Tutor account, we have discovered activities or answer quality issues that are in violation of our Terms of Use and Tutoring Values. As a result, your access has changed and you can no longer answer questions on Course Hero.
You can withdraw your available balance if it exceeds $20 USD. Please contact Tutor Support if you have any questions."
Is there a way i could change my number?
This complaint has been resolved automatically due to user's inactivity.
About Course Hero
One of the key features of Course Hero is its extensive library of study materials. The platform has over 25 million course-specific study resources, including notes, study guides, and practice exams, that have been uploaded by students and educators from around the world. This vast collection of resources covers a wide range of subjects, from math and science to humanities and social sciences.
In addition to its study materials, Course Hero also offers a range of tools and features to help students improve their learning experience. For example, the platform has a Q&A section where students can ask and answer questions related to their courses. This feature allows students to collaborate with their peers and get help with difficult concepts.
Another key feature of Course Hero is its 24/7 tutor support. Students can connect with a tutor at any time of day or night to get help with their coursework. The platform also offers personalized study plans and progress tracking tools to help students stay on track and achieve their academic goals.
Overall, Course Hero is a valuable resource for students looking to improve their academic performance. With its vast collection of study materials, collaborative features, and personalized support, the platform provides students with the tools they need to succeed in their courses.
Course Hero Customer Reviews Overview
One of the most significant advantages of Course Hero is the breadth and depth of its study materials. The platform boasts a vast library of resources, with over 30 million study documents available to users. This means that students can find study materials for virtually any subject or course they are taking.
Another advantage of Course Hero is the platform's user-friendly interface. The website is easy to navigate, and users can quickly find the study materials they need. Additionally, the platform offers a range of tools and features that make studying more efficient and effective, such as flashcards, practice quizzes, and study guides.
Course Hero also offers a range of subscription plans to fit different budgets and needs. Students can choose from monthly, quarterly, or annual plans, and the platform offers a free trial period for new users.
Overall, Course Hero has received positive reviews from students and educators alike. Users praise the platform's vast library of study materials, user-friendly interface, and range of subscription plans. With its comprehensive resources and helpful tools, Course Hero is an excellent choice for students looking to succeed in their academic pursuits.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Course Hero. Make it specific and clear, such as "Unauthorized Subscription Charge by Course Hero" or "Difficulty Accessing Paid Resources on Course Hero".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Course Hero. Mention specific issues such as problems with account access, billing disputes, content quality, customer service interactions, or any other relevant concerns. Include dates, any communication with the company, and the nature of the issue. If you attempted to resolve the problem, describe the steps you took and the responses received from Course Hero. Clearly articulate how this issue has personally affected you, whether it's financial loss, time wasted, or frustration experienced.
5. Attaching supporting documents: If you have any screenshots, receipts, emails, or other documents that can support your claim, attach them to your complaint. Be cautious not to include any sensitive personal information that could compromise your privacy or security.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Course Hero. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service improvement, or an apology.
7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that all the information provided is accurate, clear, and complete. This will help others understand your situation and increase the chances of a satisfactory resolution.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Course Hero on ComplaintsBoard.com.
9. Post-Submission Actions: Following the submission of your complaint, keep an eye on your ComplaintsBoard.com account for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately to facilitate the resolution process.
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