The complaint has been investigated and
resolved to the customer's satisfactionResolved County Imports / Buggy World — Buyer Beware
resolved to the customer's satisfaction
Hey Everyone,
Be careful where you decide to spend your hard earned money. I bought a go-kart for my son for Christmas; however, we have had numerous issues with county imports from the beginning. The first problem was they were supposed to deliver the kart on the Thursday before Christmas. It did not get here until a week later, and all the while they strung us along until the last minute. If you have any complaints against them try calling and sooner or later you will realize they have caller id and will screen your calls.
By the way the kart has been stuck on full throttle since we started it. County imports gives shotty advice at best in order to help. Oh, but we can send it do someplace locally and they will reimburse the parts but not labor. Of course they said this over the phone, so whether or not this will happen is completely hypothetical.
With a little bit of work you can find the deal comparable to theirs with less hassle. Avoid the same trouble we have. After all it's your hard earned money.
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You are complaining about things I have read on the website and seem to be in the terms of service. I suggest you re-read the website under the shipping terms that say delivery time frames are up to 21 biz days? Also... the throttle you mention sounds like had you had it assebbeled by a dealer it states on the website im sure you wouldnt have any problems. Its very easy for a person to complain about things but when it appears to be the lack of reseach by the customer they seem to blame society or in this case the dealer. Countyimports.com is a good company and compared to the rest has a by far rating. This guy is just bitter becuase it was not absolutely perfect as the website says and appears to be why the prices are so good. Id bet this person is a smoker and thinks hell never get cancer either. Shame.