SUBMIT A COMPLAINT

Couchsurfing Internationalno answer from couchsurfing about my complaint!

Review updated:

Hello CS team,

I wrote a complain and asked many times whats going on with my CS account (was hacked, or something) but I didnt get any answer back. thats unpolite and not customer oriented. I paid for usid this account and should get any explanation.
below my emails . you can answer to my email address arek.[protected]@wp.pl

thanks in advance
Arka Les

https://www.couchsurfing.com/people/arkadiusz2009

Hello CS Team, still my CS account is blocked... whats going on?
please explain and make it accessable? thanks in Advance. Arka Les

https://www.couchsurfing.com/people/arkadiusz2009

Hey Jenny,

here the required link

https://www.couchsurfing.com/people/arkadiusz2009

this king of Things never happened to me?! somebody hacked my account?

Arka Les

Dnia 2 października 2019 18:16 Couchsurfing Support napisał(a):
## Please reply above this line so that it is sent correctly ##
If you'd like to send a reply, please reply to this email.

Jenny (Couchsurfing Support)
Oct 2, 09:16 PDT
Hello arek.[protected]@wp.pl,

Thank you for contacting us. I'm happy to help with this, but to do so I will need to find your Couchsurfing profile.

The email address you provided does not appear in our system. Is your account registered under a different email address? Can you remember your username? If you don't have this information, can you send us a link to your Couchsurfing profile page or the full name you registered your account with and your date of birth?

I look forward to hearing back from you so I can help you with this.

Best regards,
Jenny
Community Support Team
www.couchsurfing.com

arek.[protected]@wp.pl
Oct 2, 08:57 PDT
Hello CS Team, I got a message my couchsurfing account is suspended ?? why?? Arka Les Arkadiusz
Here is a link to your request if you would rather reply here: (#1231671)
This email is a service from Couchsurfing Support.
[OLOD4P-8303]

wróć do Wysłane odpowiedz prześlij dalej przenieś do zapisz drukuj

Ar
Oct 06, 2019
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Comments

  • Or
      Oct 13, 2019

    This just happened to me as well. Any luck getting your money back. I will be filing a complaint with better business burrow.

    0 Votes

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