The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Corelle Livingwarepoor service

R

I just purchased some Corelle Livingware after using a set for eight years. The product held up well and I continue to use the old livingware, but wanted a new design. I purchased the Memphis design and read the box thoroughly to note any changes in the product. The stated that the dishes were break and chip resistant, metal mark-scratch and stain resistant, microwave, oven and dishwasher safe. However, when I opened the box, the cups were STONEWARE. This means that they break easily. Stoneware wasn't written ANYWHERE on the box.

When I contacted the company, I was told that making the cups out of stoneware was cheaper and easier for the company and that they were updating the box due to consumer complaints. However, my box was not updated. I feel that the stoneware cups should be replaced with Vitrelle cups, which are break resistant, as my old set includes.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.