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1.6 38 Reviews

Corelle Brands Complaints Summary

6 Resolved
32 Unresolved
Our verdict: With Corelle Brands's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Corelle Brands reviews & complaints 38

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7:35 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Corelle Brands - Customer service

I placed a very large order for dishes thru corelle.com. I realized after unpacking that I ordered the wrong bowls and the ones I recieved (6 of them) had rust colored stains on the bottom. I called customer service, was on hold for 40 min. When my call was finally taken, I spoke with Nico, I explained I had ordered the wrong bowls and that they came with...

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3:20 pm EDT
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Corelle Brands Glass bowl

I'm adding my experience from today with Corelle exploding into tiny shards. I put a Corelle bowl on my kitchen countertop and didn't realize it was so close to the edge. It fell off onto the kitchen floor, which is made of porcelain. The bowl shattered into a million tiny shards and traveled across the whole kitchen. I was barefoot when it happened so my daughter had to throw me a pair of shoes to put on so I wouldn't cut my feet walking out to get the broom and vacuum. Took me an hour to clean up, found shards on top of the kitchen table (about 15 feet away from where the bowl fell) and on the chairs and underneath the oven and refrigerator, none of which are near the counter the bowl fell from. These bowls are the devil incarnate. I'm thankful the shards didn't fly into my eyes or in my face.

Desired outcome: Please refund and apology. Recall this product, very dangerous!

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5:44 pm EDT

Corelle Brands Corelle Handcrafted Stoneware Dinner Plates

I ordered a set of Corelle Handcrafted Stoneware Dinner Plates last May. This past year 3 plates chipped. Corelle replaced them. Recently the last plate chipped and Corelle said it had now been over a year and that they would not replace the last original plate that chipped. I believe the original box of Dinnerware plates were defective. I am disappointed that they would not replace the last original plate that chipped. I bought the plates in May 2022 so it has now been 14 months. I believe that Corell should stand by their claim that their products do not chip or break and if the product does, the company should stand by their word and offer a replacement.

Desired outcome: Convey my feedback to the Corelle Company.

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Is Corelle Brands legit?

Our verdict: Complaints Board's thorough examination reveals Corelle Brands as a legitimate entity with notable strengths. Despite a 15% resolution rate on customer complaints, which invites a closer look, Corelle Brands stands out for its commitment to quality and security. Clients considering Corelle Brands should delve into its customer service record to gauge compatibility with their expectations.

Corelle Brands earns 91% level of Trustworthiness

Perfect Trust Endorsement: Corelle Brands achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Corelle Brands. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for corelle.com can be seen as a positive aspect for Corelle Brands as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Corelle Brands's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Corelle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Corelle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Corelle Brands as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Corelle Brands and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Corelle.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on corelle.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Corelle Brands has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 15% of 38 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Corelle Brands. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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12:28 am EDT
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Corelle Brands Corelle plate

I was just sitting at my computer and heard a LOUD bang in my kitchen. So loud it scared my two cats bad and me. There it was the plate on the floor with cat food in it all over the place. In million little pieces. So I looked around how did that happen? Looked to see if something fell on it nope. All day was on my mind so google it. So they really can explode crazy!

Desired outcome: Replace my set.

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4:26 am EDT
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Corelle Brands Plate exploding

I loved my dinner set but did not know that if they are dropped they explode, i brought these are they say they are chip proof but tonight my daughter dropped one and it exploded into tiny pieces everywhere through the whole kitchen, it went in her face and all through her hair, it was so loud. I now feel unsafe using my dinner sets as i brought this as it was safe for my children. I do not recommend this product as this is very dangerous

Desired outcome: I would like a refund for both of my dinner sets so i can buy a new dinner set that is safe for me and my children to use

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2:53 pm EDT
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Corelle Brands Corelle Classic dinnerware set

Sue Walters

Sue Walters

1203-777 Belleville St. Victoria, British Columbia V8W 0G1

[protected]@gmail.com

May 23, 2023

Good morning,

I purchased the Corelle Classic set online from Walmart June 20, 2022. I put two pieces of bread on a salad plate for breakfast. Suddenly the plate exploded with shards going out in all directions. I feel grateful that I was wearing my eyeglasses.

Please email me if you need more information.

Thank you.

Best,

Sue Walters

Desired outcome: Please refund my purchase with a cheque. I purchased a set of 4 dinner plates, 4 salad plates, 4 bowls, and 4 mugs and paid $50.37 Walmart Canada Inc. Mississauga, ON (Mastercard reference no: [protected]) June 20, 2022

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Update by Sue Crow Walters
May 23, 2023 2:58 pm EDT

Thanks for your attention to this matter.

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6:15 pm EDT
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Corelle Brands Corelle Service for 6, Chip Resistant, Timber Shadows Dinnerware Set, 18-Piece

Just had a fairly new (we have had them almost exactly 2 years, bought new) plate completely shatter into a gazillion tiny SHARP shards when dropped from the height of a 5 or 6 year old holding it at about low chest height. (my short for his age 7 year old was carrying it) It spread thru the hallway and into a nearby room as well as part of the livingroom near the hall. My son has a small cut in his foot, but luckily that is it (we picked him up and removed him from the shards immediately) but it could have been much much worse.

It was not a far drop, and it was on medium hard wood floors, not tile or anything super hard

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11:12 pm EST

Corelle Brands Corelle pure white square bowl.

February 12 2023.

Exploding bowl, you could actually hear a real explosion sound as my nephew was about to serve himself rice when the bowl exploded in his hand. Not sure exactly how but is caused him a cut where he was bleeding proufiously to the point of passing out do to him being sensitive to blood. He went to urgent care and his cut was deep, it cut all the way to the muscle.

Desired outcome: Please investigate these happenings and make propper recalls if necessary.

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3:44 pm EST

Corelle Brands Corelle Splendor Dish Set is fading.

I purchased the Corelle Splendor 12 piece service for 4 set. I bought these thinking that they would last a long time and I was also pleased that I could buy additional pieces to add on to this set. I also changed my color scheme in my kitchen to match the red in the dishes. Sorry to say that I am very disappointed! I have been using them for less than a year and the colors are starting to fade. Now I need to invest in another dish set.

Desired outcome: I would like a refund.

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12:25 pm EDT
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Corelle Brands Dish literally explodes upon impact

Not for the first time I managed to drop a Corelle dinner plate last night. This time while trying to dry it for further use. What happens upon impact is breathtaking! The dish doesn't simply crack into a few large pieces like a ceramic or porcelain plate but instead literally "explodes" into tiny fragments that cover a 360 degree circumference. I know that sounds questionable but the reality is that the pieces are found all over the floor and manage to reach even the furthest corners of our kitchen not to mention fragments that reach the counters some 36" above the floor. In addition and to our horror most importantly, our fourteen year old dog was laying several feet away and managed to get covered in the shards which we had to gently pick out of his fur and then get him out of the fragmented mine field. It also managed to get into a pan that I was preparing for the addition of chicken which thankfully was still in the fridge. This is not an isolated case with our dishes which unfortunately has happened on several other occasions. We have finally decided that since accidents will happen that the Corelle is really too dangerous a product to risk having around. I know that Corning is well aware of their products propensity to "explode" upon impact and don't know what they could do about it. Replacing with more Corelle is not an option. Perhaps a little long overdue re-tuning of the process might be called for. Why there is no class action suit over this product is really puzzling. I guess it takes maiming some one before it really gets their attention.

Desired outcome: The company should admit their is a problem instead of stonewalling the facts which have been known for decades

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10:51 am EST

Corelle Brands Corelle square salad plate

I microwaved a few small cut up bites of noodle casserole for only 1 minute, using a 2 yr old, solid white, square shaped Corelle salad plate. A minute after it was done cooking, I heard an explosion & the sound of breaking glass. Not knowing the source, I opened my overhead microwave and found large pieces of broken glass along with very tiny bits of shattered glass that fell out all over my gas stove top. If I hadn't let my food sit in the microwave for that extra minute, after it was done cooking, it likely would have exploded in my bare hand. I'm shocked and angry to learn, as stated by many on this site, that this has been a frequent and on-going problem. Now, I'm afraid to use any Corelle, including my set of baking dishes. I can't donate my Corelle because of the risk it poses, so I am discarding all of it.

Desired outcome: Corelle products need to be recalled.

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6:43 pm EST

Corelle Brands Corelle dinnerware set

Hi i bought corelle dinnerware set long time ago now i notice that one bowl has no design its all plain can i purchase just one bowl with the same design so i can still have one complete whole set? Il send a picture of the design. Please help and thank you very much. Please advice how i can purchase, i bought this set long time ago and have not use it yet.

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6:41 pm EST
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Corelle Brands Corelle bowl

My bowl broke however it was unbreakable and was told that even if you hit correlle crockeries with hammer, they cant break. Kindly look into the matter urgently

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11:37 am EDT

Corelle Brands Corelle plate

I was warming rice in microwave for 2 minutes. Heard an explosion, stopped the microwave with 37 seconds left. We have put Corelle plates, bowls and platters in the microwave numerous times, but I for safety reasons will have to toss them.

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12:44 pm EDT

Corelle Brands Plates

Recently I purchased Corelle plates 24 of them from your Outlet in Mississauga outlet at Heartland centre. It is is less than a month and I unable to believe that your product quality has been badly compromised. It is toxic and we have ingested them not knowing it.

Before I put it on on social media to educate people on your product thought would contact you first to get your response on this.
Please contact

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3:27 pm EST
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Corelle Brands Corelle bowl

While holding a small Correlle bowl it spontaneously exoloded in my hand. It is a miracle that I was not seriously injured. I was holding it upside down over a sink of dishes with warm soapy water talking to my son getting ready to wash it. Thankfully my face was turned away from the sink to chat. A very loud explosion happened like a bomb going off. Shards went everywhere. Thank you Jesus for protecting me! I only had one small cut on my thumb on the opposite hand that was not holding the bowl. Most of the shrapnel fell into the sink but there were shards all around the sink and countertops. I am staying in a rented cabin so I'm not sure how old it is. These dishes are a serious safety threat and need to be recalled immediately. I won't be touching this brand with a ten foot pole.

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2:49 pm EST
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Corelle Brands corelle signature grey

I opened my sealed box from Meijer in Monroe MI and was missing two mugs from the corelle signature 16 pc dinnerware set (they grey one). It says I get four mugs. I dont know how to return it as I started by opening and washing them. I just want my two mugs. How do I get the other two? This is not fair the box was sealed. Thats false advertising. I took a picture of my box. It makes me upset. - April

[protected]@gmail.com
[protected]

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Resolved

i never meant to complain on this website i thought it was corelles. im upset

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8:37 pm EDT

Corelle Brands corelle bowl

It exploded in my hand just now in pieces! I didn't drop it! I just took it out from the refrigerator and opened the plastic wrap which was covering the food. I was shocked to see it exploded in my hand. Fortunately I didn't open the plastic wrap fast. The open side exploded, but the side my hand was holding didn't explode because plastic wrap was still covering it. What if it was my kid who took this bowl out?! Someone could be hurt! No more Corelle products in my household! It is not safe! I bought 5 bowls from Target six months ago, and I am going to throw all those out!

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7:01 am EDT

Corelle Brands dinnerware bowl

My corelle bowl broke and shattered. I was not expecting any of these products to break now my set is incomplete. I was putting the dishes on the dining table and this bowl slipped and broke. The only reason I bought these products is because it claims to be break resistant.
I have taken a picture that I will attach.
I am living in Uganda and bought the bowl from India

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12:14 pm EDT

Corelle Brands corelle dishware

Just finished making myself a sandwich put it on the plate the doorbell rang the cable TV guy was here to help me with my TV service nothing hot on the plate just the sandwich with bread lettuce and tomato and mayo and bacon. TV guy was here about 20 minutes all of a sudden we heard this noise and turned around to look my Corelli dishware plate had broken all by itself and chipped off and went into a couple of pieces ?

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