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Conn's Home Plus

Conn's Home Plus review: hudson dinning chairs and management

R
Author of the review
9:00 am UTC

Bought furniture six months ago, poorly assembled as I sat down the chair started to calapse with me in it. I followed the proper channels and even went to the store with my Hudson dinning chairs to exchange or receive credit since I'm still paying on them. Manager "Michael" was condensending and got his team to make my atmosphere unbearable while I was trying to call customer service at the store. The manager had an employee vacuum in and around my feet. They raised the music to the max and tested the surround sound for what seemed to be five minutes. Customer service on the phone told me that I should have done better reashearch, I let her know that it's not like I bought the furniture online I actually went to the store. They were redundant. I'm a dissatisfied customer. I left the store without my defective chairs due to the fact that my contract states that I can not sell, abondon, assign or encumber without their permission. Then I get a voice from Michael" stating that they are going to repossession my chairs. Now I have no chairs, no exchange, no credit and I'm still paying for them.

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