Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Zoosk

Posted: Jul 16, 2017 by    

refund

Complaint Rating:  0 % with 1 votes
0% 1
1
I joined Zoosk June 1, 2017, but within the three (3)-day trial time period I decided it was not for me. I immediately contacted Zoosk Customer Service on June 3, 2017 and cancelled my membership and requested the $75 refund that was due to me according to their Terms and Conditions.

I was told I should see my $75 refund in my account in 5-10 days. That was June 6, 2017 by an employee named Pearl. After two weeks I had not received the refund. I contacted Zoosk Customer Service again on June 17, 2017 and was told once again, on June 22, 2017, that I would receive my refund within 5 - 10 days. To date I have not received the $75.00 refund.

I contacted them again on Saturday, July 15, 2017, but I doubt I'll ever see my $75.00 that they owe me.
Complaint comments Comments (0) Complaint country United States Complaint category Online Dating Services

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Zoosk Logo Zoosk
Customer Care Service
475 Sansome Street, 10th Floor
San Francisco
California
United States - 94111
+1 888 939 XXXX
View Full Information
Contact Us
bdomains.com
     

Reply to

Send