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Zara.comwinter jacket

Husband bought me a$199.00 winter coat on VISA ... was a Med needed a Lrg went to store to exchange it my original receipt was blown off of top of coat in bag ... Store at Sherway Gardens absolutly would not exchange it nor speak to me. The Manager didn't help walked away and store clerk with blonde short hair shrugged her shoulders and said not my problem.. I called Customer Service no help, no care rude, and basically told me I'm out $200 since I can't exchange it. My husband than said he put Gift receipt in pocket ..went back and still had rude, nasty customer service. I WILL NEVER BUY FROM ZARA EVER AGAIN ... in fact I will be returning my coat with my husband with his VISA for a refund. Absolutely deplorable service.

Zara.com

Dk
Dec 03, 2018

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