Zara.comnonexistent customer care

A Nov 14, 2017

Hello, I ordered sneakers from the website to be delivered to the Del Amo location in Torrance. When I got home and I tried them on and they were quite big. Mind you, these were planned to be given as a gift, so I had a limited window to exchange them. I called the torrance store about 15 times at different times of the day, and I never got an answer. I made sure it was the correct number. I didn't want to return them online because I needed them asap and it would take long. All I wanted to know is if they carried them in store, but it baffles me that it's such a large store that no one ever answered my call.

Post your comment