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Zarapurchased shirt

Hi
I was the biggest fan of zara and have done a lot of purchasing but the last purchase i made was an oversized shirt with the order number [protected] which was worth 2000INR and 280INR for the delievery charges. I purchased it on 7th october but it was very long so i request it for return and they collected it on 10th october. But till date 26 november i haven't received neither the money not itself the product. I have talked to them an mailed it many times but all in all they just say that they have escalated my query to their relavent team. I would like to say it was my worst experience with zara this time
Thankyou
Sagar khurana

Sa
Nov 26, 2018

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