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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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3:38 am EST

YouTube the ads on youtube

I do not appreciate getting surprised and scared from the ad "hooked" I was watching my video when an ad came on and the picture they put scared the [censor] out of me and I can't imagine I'm the only one please make it so that me and all the other people I care about who use YouTube don't have to see that ugly photo of a girl pressed up on a glass door with dirty gory images

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7:16 am EST
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YouTube apartheid ad

Hi i am a white South African and i am highly offended by the contents of an apparent ad that does not specify its origin or apparent product, but rather only incites rascism by an international person who cannot even pronounce apartheid correctly. This supposed ad is completely inappropriate in all ways and flies on a site called 'Blaq Love'.

We are in a country where the white minority is brutally murdered on a daily basis through untruths spewed by uninformed and reckless [censor] who make ads like this and attempt to unduly influence people on untruths. Please note that everything contained in the supposed ad is untrue and highly offensive and it will be reported to the South African Independent Broadcasting Commission as hate speech. Furthermore, i have the full intention to also report this ad to International authorities as direct hate speech and incitement to further commit white genocide.

i therefore suggest that you remove this ad with immediate effect.

Regards

Proud South African and not racist.

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Darius85
, US
Dec 04, 2017 11:35 pm EST

This complaint is totally true. The ad is obviously Gupta propaganda to divert attention from the rape of the Country.

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4:16 am EST
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YouTube I have been attacked over this. please help youtube

I am the man in the video in the blue shirt and I in no way concent to this. I n3ed it taken down as I have had violent threats against me due to being exposed on social mediela. I am happy for them to use this video as long as my name, immage and voive are editted out. Please respect my rights youtube as I am scared and assume you take these things serious.https://youtu.be/cD_EFWKGTxk
Matthew Avery Public Relations Officer

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8:21 pm EST

YouTube offensive youtube advert

While watching a generic playlist, this video was played in the form of an advert

https://m.youtube.com/watch?v=ebWxHxBTjUA

The video is offensive, expressing the opinions of an extremist minority while choosing to cherry pick facts that support their arguments.

While I believe in the freedom of speech, I am upset by the fact that this video was forced upon me and potentially other viewers who could be mislead by its content as an advert, which also shows that the ideals, values and opinions held in the video are endorsed by YouTube.

I understand that the advertising system may be automated and I just hope that my complaint will bring the advert or video under review.

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4:13 pm EST

YouTube https://www.youtube.com/watch?v=ebwxhxbtjua

The above mentioned video was shown to me as an AD while watching YouTube videos. The AD contains racist remarks and hate speech towards white people in South Africa.

The video calls for black people to teach white people in South Africa a "hard lesson, and soon".

The video clearly incites hatred towards a specific racial group, and as a member of this targeted group, I feel threatened.

This is type of AD is unacceptable.

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2:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube there is a currently running add by "blaqlove" which seems to be racist

I have now twice tonight (2 Dec 2017 22:30) seen an advertisement by "blaqlove" that really seems racist and trying to incite hate. It is directed at Anton Rupert, Pravin Gordon (and others who reported the state capture of the Guptas) and all whites. It says " all problems in SA is about race". It sounds as if they are trying to incite hatred. Please urgently review.

See the photos for more context and PLEASE listen to the advertisement youself quite urgently. How is this hate content allowed?

And why does your complainst logging process tell me to use more words or this will get ignored? Surely complaints about racism and hatred does not need more words to let them be taken serious?

franci.[protected]@gmail.com

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Renier van Tonder (Ballzack)
, US
Dec 04, 2017 12:56 pm EST

I agree. Advertisements like these can lead to violence in an already volatile country where people are still trying to rebuild. This add is definitely spreading hate speech that is against the country's constitution.

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theycallmemonty
, US
Dec 04, 2017 3:20 am EST

https://www.youtube.com/watch?v=ebWxHxBTjUA

This is the advert - this is HATE speech of the highest degree - if it were the other way around there would be a public outcry...

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Tullius Agrippa
London, GB
Dec 02, 2017 3:22 pm EST

This advertisement is designed to promote race hatred and genocide. It also targets particular individuals whose lives are endangered by this advertisement. It must be removed immediately!

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6:47 am EST
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YouTube advert on youtube

Youtube continues to play an advert featuring Jeremy clarkeson (amazon ad)-a known racist who was caught on camera saying a version of the counting rhyme with an offensive racial slur, the N word no less. As a black male, I find the constant adverts featuring this vile man totally offensive. These are unskippable ads.

Why does youtube consider it to be acceptable to play adverts featuring people who casually throw around "n[censor]" to black people?

I've reported the ad several times as inappropriate in the hope that I'll stop seeing it (as I am obviously not the intended demographic) but it keeps repeating over and over again. Please remove it. I anticipate the response from this message will most likely attempt to sidestep the issue and point out that there is nothing inherently racist in the video itself. I would argue that featuring such an offensive individual is akin to endorsing some of his views.

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3:57 pm EST
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YouTube youtube kids

My 5 years old daughter was watching YouTube kids on her tablet. She doesn't even have the standard version just the kids app and there was porn adds! Totally unacceptable! How can this happen? What will you do to resolve the problem? Noneless to say that this is now on social media and I hope to get a reply from you! Unacceptable! I'm lost for words! You can contact me on [protected]@outlook.com

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7:48 am EST

YouTube racist advert on youtube

1 Dec 2017

I have just watched an advert on Racism in South Africa
It gave some very fair statistics about the economy in the country, but does not include the treatment of such behaviour.

I am a 23 year old white male who was born in 1994, the "supposed" year we gained democracy and equality.

As a child who was supposed to grow up in equality for all races, this did not happen

I currently work for minimum wage, did not attend university due to being declined for the color of my skin.

For years after I left school, I have struggled to find work because I am told my skin color and gender is wrong.

I have no family left with me, and no one to support me.

I feel this advert still attacks white people, and white shaming is glorified within this advert. If a white person here in South Africa had to put forward any sort of racial fact, it is seen as a racist remark, and that person gets publicly harassed. However if a black person does it, they are glorified as strong.

There is more black people killing white people on a daily basis, than white people killing black people in a month, however it is still the "whites" who are to blame, just for being born white.

I believe there is still very strong racism in this country, which needs to be adressed in a more educational way. People should not be treated and discriminated due to the color of their skin, instead, they should be held accountable to their character.

This is an outwardly racist advert, meant to rally up black people who do not know better, to take harsh actions against innocent white people.

You are not helping racism in our country by showing this advert and I urge that this please be removed if possible.

I would rather an education video highlighting the statistics and how we can combat them better, than to shame a whole ethnic group for the actions of a few.

Thank you for your time
Jason Wandrag

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Lourens Schoeman
, US
Dec 02, 2017 2:39 pm EST

This advert needs to be removed. This advert promotes hate speech against white South Africans and even contains threats at the end of the advert. Is there no screening process at YouTube for adverts? I am a white south African that's part of the country and I try to be part of the country's solution to better everyone's life by my meager day to day existance. This video is not part of our solution and is driving a wedge in our rainbow nation that our great madiba started to build!

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Phillip Orviss
, US
Dec 02, 2017 1:34 pm EST

I just watched the same advert and am equally shocked.

I'm a 32 year old white mail, and yes, I do understand that the vast majority of black people in South Africa are poverty stricken. Although I had a great upbringing, I was not fortunate enough for my parents to afford to send me to University, and even if they could, I don't even know if I would have made the cut due to me being a white male.

That being said, I have managed to earn a decent living, and at the very least I can say I worked incredibly hard, every day to get where I am, and have never stepped on anyone, let alone someone of a different race, creed or religion to get there.

This advert, in a nutshell, says that every white person in South Africa is responsible for the poverty of black people and need to be taught a lesson. How can this advert be allowed on Youtube?

I agree with Jason completely in his statement "I would rather an education video highlighting the statistics and how we can combat them better, than to shame a whole ethnic group for the actions of a few."

Kind Regards,

Phillip Orviss

ComplaintsBoard
D
1:52 am EST

YouTube not receiving notifications re: jimmy dore show

I have clicked the bell, I have subscribed yet CONTINUALLY I have to dig around to see the latest Jimmy Dore shows.

I would like to have alerts as soon as a new show appears. I want to have a Jimmy Dore panel on my home display (I am not getting this either.).

Is it because you as a corporation are against his message/the content of his discussions?

As the Google corporation is itself a tax cheat, I suppose it shouldn't surprise me.

Don't you DARE try to limit progressive free speech. You will regret it.

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12:00 am EST

YouTube that goddamn ps4 ad

It's like 40+ seconds of the same thing I have to watch I before every [censor] video it is too long to be unskippable its too [censor] long im so [censor] mad! Literally every video. How did this [censor] get approved. I will not watch that ad a single more god damn time. I close it. [censor] you. You need to change that or I, Kate Finn, will personally come and kick the living [censor] out of you

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12:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube videos being removed without violations found, only 1st amendment being violated

I have been posting videos about the little boy in Aleppo, Omran Daqneesh. No video ever has had any vulgar or violent content. Yet, you are removing them. WHY ! I feel you are deliberately violating my 1st Amendment rights of free speech. Whenever I appeal your removal, you never say what was in the video. Only that it violated your guidelines. From what I have posted in the past, you are deliberately targeting certain users like me because you think I shouldn't be talking about suffering that is continuing in Syria. This video is what you constantly remove, yet there is NOTHING graphic about it. No vulgar language, nothing about the boy other than what I have been posting and was shown on global television every day.

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Update by cnnrotatingsquare
Dec 01, 2017 10:37 am EST

you didn't read my post. YouTube isn't looking at the videos I post, they are TARGETING certain members they don't like and removing their videos without verifying their own community guidelines. If they did, they wouldn't have any reason to. Browne Ross attorneys already have one YouTube Class Action Lawsuit against them today. Someone else is trying to post fair and impartial videos of a conservative nature on YouTube, they are being banned from posting them. Don't you see YouTube is Liberal ? That's why they are silencing people who don't agree with the Liberal Media. Note of interest, this all is the Democratic Party in a nut shell.

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K
2:58 pm EST

YouTube mostly a right many of the channels

Ok I think it is very unfair folks on here are allowed to attack say nasty vulgar things to people they don't know on here I feel you all should not allow that comments option and remove all chats on here also there is quite a bit of vulgar language on all that ghetto rap artist Cardi b and remy ma all negative rachet hoodrat rappers I think you all should remove all nasty videos of cardib and like I said remove the comments option and chat and that page Jessica kohinoor the transgender female very nasty that is the nastiest site I have ever heard like you all need a moderator for all these nasty channels and remy ma has her own channel and makes all kinds of threats curses people out it's just outrageous the things you all allow on YouTube very unfair like my activity page is filled with ugly comments from folks that don't know me and calling me all kinds of names which is wrong I want something done about this matter

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9:44 pm EST

YouTube youtube site with our daughter's name

Dear Youtube Administrators,

https://www.youtube.com/watch?v=ozYMZ9nsMCk

"Lord Ben's Nava Dufraimont Nugget Porn"

Our daughter is under 18 years of age and, to our knowledge, the only one in the world with the name "Nava Dufraimont."

Our desired outcome is that this name is deleted from the title of the Youtube video.

Appreciatively,

Daniel Dufraimont (father)

[protected]@gmail.com

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12:11 pm EST

YouTube my rights being violated

I am submitting a YouTube complaint because I have been treated unfair and my rights have been violated I repeatedly reported I and others being attacked on YouTube and bullied and our YouTube channels being falsely reported in striked and instead of the abusive YouTubers getting punished I got punished by YouTube and by the views of users of YouTube and still am my channel got strike three times because of the abuse of users trying to take down my YouTube channel I am a victim and I am also been victimized by YouTube I explained the situation and submitted proof and yet I am still blocked from live streaming and I'm not understanding it because I only have one strike now I should be able to live stream and yet the YouTube bullying continues even though the person has a police report against them you say you made new rules against YouTube bullying but yet you go against your own rules thank you Angela holguin [protected]@gmail.com

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pobarjenkins
Minneapolis, US
Nov 27, 2017 5:15 pm EST
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Since they are a private company, you don't really have true "rights." They can deny use of their website to anyone for almost any reason.

ComplaintsBoard
J
11:55 am EST

YouTube unethical behaviour

crrow777 channel

-Termination of channel on approximately 11/19-20
-Reasons given were fabricated, slanderous and libel
-No violations were substantiated or even in the realms of reason.
-The spirit of censorship was the obvious reason..since filming the moon is not a violation of community guide lines.
-removal of years of astrophotography from the public record being a great loss to humanity
-at no time was channel swearing offensive or attacking any other channel.

Desired outcome: Full restoration of crrow777 channel with full removal of slanderous and manipulative "strikes".

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pobarjenkins
Minneapolis, US
Nov 27, 2017 5:16 pm EST
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What were the reasons that were slanderous and libel? Those are pretty large claims to make. Regardless, Youtube is a private company has the right to deny to use to anyone for almost any reason.

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S
12:50 am EST

YouTube giving manipulated content to community

Dear sir I am a respected viewer from YouTube India from past few days I saw some trouble happening in YouTube India about some paid review about openupcase.com which was reaveled by technical guruji I channel after that some YouTube channels targeted him and manipulated Indian viewer community to go against him and yesterday the clarification give by technical guruji removed all the doubts n today again sagar me Vani channel again uploaded a video it's a 3:18mins video at around 1:12 down the mail he told that he will manipulate viewers and make them to spend their money in return for 400$ so I was against community guidelines so plz take appropriate action against sagar ke Vaani Kali Chanel h help the community to grow in a more mature way n help the students n teenagers

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9:43 pm EST

YouTube essieberry

My sister has a mental illiness and has for years. I was sent several links to essie berry website. She has been posting videos of a women claiming to be whitney houstons daughter, and leolah brown stole bobby christina dna. Thr most recent one is rena Houston is a scam artist. I have asked several times that she take theses videos down and she has not. I am asking for help because now she has caused deformation of character on me calling me a liar and all did was try to ecplain that my mentally ill SISTER was lying. And my family been dealing with this 4 9 years. Please remove all videos with rena houston and whitney houston has a daughter, our family is resuing legal remedies at this time over 15k people have been these videos and we have been receiving death threats behind these lies she continues to help my mentally ill sister spread. If they are not removed we will assume u are in agreement with her and we will include u in the legal remedies. Thanks so much.

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9:04 pm EST

YouTube activistfacts advertisement promoting lies and misinformation

I was wanting to watch a video and a channel called activistfacts had a n ad called CREW exposed. It is filled with misleading info and outright lies. They have a right to have a channel and videos such as this, but should not be allowed to advertise like this. It isn't the first time I've seen ads like this, but it shouldn't be allowed. They are a far right wing organization that is known for lying and misleading people and there is no product that they are trying to sell.
https://en.m.wikipedia.org/wiki/Center_for_Organizational_Research_and_Education

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6:43 pm EST

YouTube youtube

I love youtube vut this is horrible and vile. Went ro the search bar and typed in "how to have" and came up with how to have sex with your kids, how to have sex with kids. I feel that you guys should not allow even titles like this as it is illegal. Its vile, its gross, and it makes me not want to use this app anymore. Like i would like to see this taken care of asap

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Robert Corso
, US
Nov 29, 2017 1:49 pm EST
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This complaint is all over the internet and on the news. WHY in the world would you people allow something like this on your web sight? Are you out of your minds? I am filing a law suit against you! Bobcorso27@yahoo.com

YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

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