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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Y
11:08 am EDT

YouTube youtube page not loading

When I try to go onto the Youtube page, by typing in www.youtube.com into the search bar of Google Chrome, it takes me to a page with a whole page of coding lines that look like this: " 9��(����p���z7����3ʴi7��EbH� qd# ���/����z�L)T����3{��P�a�hr�ѿ���c �"
I tried exiting out of the window, reloading it, and restarting my computer but it still doesn't work. I also tried using a different Internet Browsers such as Fire Fox and Internet Explorer but the same problem still happens. However, when I access Youtube on my mobile device the page loads perfectly. I'm not sure if this problem is a problem with my computer or a problem with the Youtube page.
A a screenshot of the problem is provided:

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G
10:23 pm EDT

YouTube youtube no longer servicing vizio smart tv's 2012 and older

We have a Vizio 55" Smart TV, acquired about 2012. I can't believe that YouTube will no longer be providing access to the software that came with this TV. I have an established YouTube channel under the name "vintageaudiobuff". If YouTube does nothing to initiate a new app that works with the older Vizio smart TV's within the next 3 months, then I will remove my "vintageaudiobuff" YouTube account along with all of the videos that I have created and uploaded via this account. I believe that this is a travesty and a major mistake that YouTube has made.

Sincerely, Gary Peterson (vintageaudiobuff)

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Jake Karczewski
, US
Sep 27, 2017 1:53 pm EDT

I've been looking into this, do you still have the TV and what state do you live in?

ComplaintsBoard
C
3:25 pm EDT

YouTube unfair account suspensions

On June 17 Youtube notified me that one of my sub channels was suspended for "Your account has been suspended for violating YouTube’s Terms of Service, which prohibit spam, scams or commercially deceptive content.

For more information about account terminations and how our Community Guidelines are enforced, please visit our Help Center."

There was a link to request an appeal. I was shocked as I couldn't consider anything I've done to be a problem with their Community Guidelines. I appealed and also asked for a specific reason (to quote any content they feel was in violation.) I got back a response saying the appeal was refused. No details given.

I wrote in 4 more times asking for the details of a) what content was in violation b) what day it occurred and c) what IP posted it. Each time I got a canned response, "you violated Community Guidelines."

A week later, they shut down another channel of mine, same grounds. That channel I don't even use for comments. YT support doesn't seem to want to deal with this, as they just send me canned responses that Community Guidelines were violated, but not how they were or specific content that did violate it.

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M
6:08 pm EDT

YouTube unfit advertisement

Hi,
I thought I would let you know that putting full length horror movie adverts on any random video is a little bit not on.
I wont put a whole lot of detail into it because I doubt anything but a robot will read or reply to this.
I am admittedly a huge 'scaredy cat' and anything of the post-watershed variety is frightening to me. The fact that im subjected to so many of the adverts all the time (Sometimes several consecutively for no reason) is awful as it is considering the people posting on your platform are paid next to nothing anyway, but when theyre damn scary several minuite long adverts I end up freaking out and getting annoyed.
Just stop it. Either make it worth it monetary wise for the people who make your awful platform worth wile so I can support them by being rightfully petrified or stop it all together.
Also think of the children youtube... Think of the children.
P. S. S 'just skip the adverts' is not an answer.

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T
12:19 am EDT

YouTube advertisements in inappropriate areas

I just went onto see a video for Game Theory and off to the side bar I see an Ad, an Ad for condoms. Umm... That would seem very inappropriate to have on Youtube, especially because younger audiences watch Game Theory and the such. Don't get me wrong, sex is a good thing, but when advertised in the wrong setting or advertised at all, that's not a good thing. Please change advertisement placing bots so that advertisements like these (alcohol, drugs, etc.) are NOT included. Thank you.

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R
6:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube a youtube issue

A comment was posted on Youtube about me, which has caused me immense damage. I have been fired over this comment, repeatedly, and I have lost work opportunities. I have requested that YouTube remove this, but this has not happened. The Chanel is practically inactive anyway. I have attempted to contact the channel owner but I have not been successful.
Please organize to remove this comment, it has blackened my name.
URL- [removed]
Comment "This guy, [removed], I'd not trust a single word that comes out of him."

Please, this has caused me much damage, as an academic.

Dr. [removed]

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J
5:26 pm EDT

YouTube youtube audio playback quality is getting worse

This has been going on for a while now, so unfortunately there really is no exact date to pin this to, maybe since around 2011. (did some research on Google) The audio playback is not the best, with an H.264 encoded file, and does not even come close to the 320kbps aac audio quality in the 1080p or even 4K quality when streaming video in those formats. Instead of the audio even reaching 320kbps, it is much lower and sounds close to 192 kbps at the highest quality set. This is not an issue with WiFi connectivity or anything of that sort, it is most definitely an issue with the programming used to playback YouTube's audio. In fact, this is undesirable for YouTube Red users since they pay for listening to music or other videos offline. However it is most undesirable to those who upload videos with music. This seems to have been an issue for a long time. It is 2017, not 2011.

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3:00 pm EDT

YouTube ads

If I wanted to look at ads, I'd cut on my television. Now, I know for a fact executives of YouTube [censor] much better looking women, drive more exceptional vehicles, live in more superb digs and snort much better coke than I do, so what's up with the greed? You have all the money, all the best vehicles, the penthouses as well as all the best everything else and now you want all my time when all I am wanting to do is watch a [censor]ing Fishbone video. You [censor] need to be eradicated.

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Jiaul Islam
, US
Jun 19, 2017 1:28 pm EDT

Yes i agree the ads are coming in every 2 minutes .. then why would i watch youtube then i would watch tv -_- .. youtube is getting worse

ComplaintsBoard
I
8:16 am EDT

YouTube 500 internal server error

When I tried logging on youtube on 6/16/17 the following message appeared

"Sorry, something went wrong.

A team of highly trained monkeys has been dispatched to deal with this situation.

If you see them, send them this information as text (screen's frighten them):
APCGX7oRKqZnc8GdStfF_n6pxefuTcq5aYs4d88OaadZcNUacFvl0JwU
N1jamLq1ZjOP5NFCKoz4ZBPGDR4LijJ7KspJM9t4zf_e56Cez9Kfs7ES
k1KnBBVGMA_fM-OQgpfnUqzSYYRYqE_7mjUSA8gIQcXYi4UhyFJegGHv
tNKT95-DjslC7avCd-M8iPrDv_L2q5L6jNUMkTEAkyNZBzl8Jhq6RHk-
uXm5vxwKy4FLw8VHpxfudSJj9M5UMmfG1LTjpjwwAGu4MI8V-aEuNhid
acjZY5GesTm3S8RjO-ll8FTeAKMjnQxX6x3p2sbF84EUNp2BpX7dHzaY
IDZ_9fpkn9Z4q7BAai7M8dWBfdZfSKoEbDTMn7RiBqIDAq3GH6g5lgss
_Pbfa-7sP6SoXPDtlZWY5q7uTauVw64Znuy7_rjQJBMeDUNuuMuTwlcK
SQwuuvBhxULq-zVBrsKzoyuJUuBbNqigk7IHwXX8pYKqUY0HnGrgpF4L
2uukBgbCVvAcbk14h2nlblN5s1yRIslZqKiB5TMCilaJfCFe0tm2kdDT
3ySPBubdQhcBtxDS9GxQFxrdnDBCsiLDXA1XDHnH7vY7zgQr6RFk6ejO
syEV5i7RkAxZ7c8FvaCiY-86_kpjqxqu9_bipsv8DaytPIL-OuoeKau-
oIXQU_S3xo2s_WY_n4dCzYmPo5HNDMUwGMnz6wwE_Csz8FUzoqpYD1Sz
_tJgSly561DUI1FUys_s5OcjwGuiV4GS2EzB66-Nz-SygBwg2iKiE-Xo
aQTdja281_Yd1lKCPuv1HjxR7AYrQfnqLEOWYmHycXngT54-ptzdZu1u
mROWx-jzKnGXK1UkxZbASNxO-ItbXCaaa8VzUnUCe05PLheqogbaYfBV
vgnW0B1WGYwOFygFYrhiMk6omQRrmRc-9IiZbJ98pZUXODbk-p69CKce
Ymf2IZO03j9wDg3p-efa9eze55Pu3u1Nmag-AmhZVl4KscoXB-oIfcQU
pUgZd6TEWwHkY1-TOGaD26z6bV9Psqcu6TiUd3BxaqHkG5-xUwIVLWpg
KdquRujJwcwMwnrX6pAbmZFgLmDKcHPTzR4U4T42FbHX3FLgYv9oRk6f
eQvHFHnlAtD1_LGwACd2FWB794VTylKmg72Sk0I7iRWLAIMKn2hykKoH
Lm68UNG9NpiIVw8PGUm2XW2PyUGlI0r4DtZwC9KnUT_qS427necaOiZE
OthIiN_CFXOtRc0pbcfiICJVj4Tx0-nXE66AAoF0z6xC591pV-7Rfgz0
8yXoXFgRQ8qkzTN6ESxZexYoQY6nIqky1mubuaWZV2pGpvO7Bl63ymMa
ILQJZiKOUE8UR_ByNtQ29Bc0nxcGp2T0UxhMbdicuQEDsAh1Uw31wate
ksokgEuLU-gTYw870L8V9JVhGZ7MQD4QdtXx1wJNlB8TzaphdEPsPvIa
0L5XnqR6SIA0qpeKx3rGj7QwqxqWjDZMlTvSNlBRbFZyksjOUw_f9fDq
Y8Q9-6X-iPJVR72QMHKR4MKEx739HHQlwU6XoXntwuui-NgUY25jzyYb
DKnp9gLqFuPpVSFqTT4NrVNRNI3TE2oVc4GeQ8uWp9xA91q3uDGDJVfO
qpwx5gvmmkWGJp5wgUr8JLYdN00XCVTyqWDlErRWGTMUPALtQ9wFykwR
1yeY7o8tgkzYH-gDeS4MdtlpvcbYKXfrT7lUxSwg5C-eqnKpzHVhGelp
FPkbHukjkJQ4WmjzWSK50PeQq5v263lWqfl1liNlgxRLnlvfbtzZ6el_
vEm56eMhhu4mw09-yfGIcxqNJbgZgOP2BLuWeaYhy55yHE_ENwr6wJb9
P_xi9uajMnCUjqCz4zLtJl13iZ-s6flZofsXnT6clpsMTgfWUpSp73hf
KIgMifo

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A
11:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

YouTube grassholes.net

Grassholes.net is the name of the complaint site. This site exploits personal information of customers, such as names address and including racist remarks. I am asking for all personal information to be removed. No consent was given to use personal information for this site.
Once reviewing the site content under each individuals name you will then see several racial remarks made.

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J
12:44 pm EDT

YouTube a strike that was uncalled for.

So today I was trying to stream this game called Pretend You're Xyzzy, which is a game that does happen to have stuff like cursing and that type of thing, but 1. I have cursed before on YouTube and nothing bad has happened, and 2. people like Mini Ladd play it all the time on their YouTube channel and never get in trouble or even get a warning. Me on my FIRST TIME playing this game EVER on YouTube, I GET A COMMUNITY GUIDELINES STRIKE! Which did I get a strike?! Can you please tell me why? Because I know for a FACT that I did nothing wrong, because other people do the EXACT SAME THING and not a word is said about it! Thank you for your time. Even though you probably know this already, my email for you to contact me with is [protected]@gmail.com (don't judge, I made this email when I was 8).

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C
Craig1976
, US
Aug 14, 2018 2:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I think it is disgusting that you are taking freedom of speech away regarding the business with InfoWars I feel let down by YouTube who else are you going to be taking line it is complete control of freedom of speech

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C
11:57 pm EDT

YouTube my email on youtube channel

My email [protected]@gmail.com has been terminated and my channel on YouTube cannot be found.
IAM unable to open my email as it says the account is terminated.
I did not receive any intimation and perhaps the account was hacked.

I had posted my tracks and had more than 37000 views..Please look into it at the earliest

Charuu Sharma
[protected]@gmail.com

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L
9:44 pm EDT

YouTube the resurrection of the terminated channel "durv"

Youtube has recently taken down the channel "Durv" (around June 2,
2017). This was due to an issue of click baiting. He made a second channel (clash trends). Which youtube also took down. But, Durv has made a third channel illegally under his younger brothers channel called "Finnerz". This is of utmost importance you terminate this channel to restore what you as a business has done to end the rampant click baiting issue on your site. To make your life easier, I provided a link to the place where Durban is secretly operating. Again. Please remove him from Youtube for good. Thanks!
Also, Finnerz owns this channel, not Durv. So, please terminate both or whatever is needed
https://www.youtube.com/channel/UCSf_lx26Hjc91v0Vxn_foMQ

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9:48 pm EDT

YouTube your commercials involving guy in glasses giving financial/college advice

This guy is really not charismatic! In dark shades, he looks like some kind of conman trying to pass his infomercial ponzi scheme onto me. I really hate this line of commercials. I don't know who he is but he does not look like the sort of person I would ask financial advice from nor would I give him a dollar if he asked for one passing him on the street. The frequency of the commercials were annoying to me as well. I am really shocked this was vetted, seriously, he looks like some college drop out. Is that why he is talking about college advice?

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1:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube my youtube channel views

Why do my vids always get suppressed & hid from possible viewers? I have been doing vids now for almost 2 years now & my vids are completely hidden as opposed to others vids that are put up at the same time about same subject matter. I do not understand it? I work hard to put these vids together & YouTube continuously hides my vids? I want to know how to get viewers... But I don't understand how someone can come along & put up the same minorit subject & get thousands of views after I been around for over a year?

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V
4:03 am EDT

YouTube commercials

I apologise to sound rude from the begining but whats wrong with you and those comersials? Does every single song has to have it?
It s uncredibly anoying!
In early stage of anoying with comersials I could listen to whole albums without interuptions, now you outdone yourself. Wheter album is consisted of song by song or all the songs in a row, you are constantly anoying with comersials.
Can I turn them completely down?

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B
11:03 am EDT

YouTube your [censored] commercials after every song and more

Listening (trying to) a collection of loretta lynn songs,
After every song another [censor]ing commercial have to keep getting up and skipping it.
Put one commercial first and one last.
You get the songs free, quit [censor]ing with us.

Another complaint damn near every song is garbled for 30 seconds in the beginning.
Vimeo and others don't do this [censor]

Yeah I know you don't give a [censor] about complaints

This complaint is about you not your advertisers you don't give an option to complain about you

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J
11:39 am EDT

YouTube client service

I don't have a company or website. I'm a simple singer songwriter from Belgium. I am fed up with YouTube. I've been trying to get in contact with them for weeks and all I get are automatic responses telling me to go to the help page. What’s the use of having a service email address if you’re not going to help anyone.

I have written 60 songs and uploaded them to YouTube when I was little. Now I really want to build this channel but YouTube said I can't use content ID because they can't prove the songs are mine? It took them less than an hour to reply so they probably didn't even take a descent look at it! I spent hours writing those songs and now they say they can't prove it's mine? What am I supposed to do now? I need Content-ID... I have 60 songs to protect but apparently that's not good enough.

I want YouTube to have a descent look at my channel and say "okay you have written 60 songs, you do indeed need content-ID" and if for some reason I'm not allowed to get it, I want a clear reason why and tips on what I CAN do.

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8:58 am EDT

YouTube t hashimoto

I have made to watch skippable video adverts created by a youtube channel with its username 't hashimoto'. This individual has been promoting extremists' political views of supporting north korea, under a disguise of music videos. As a resident of japan, I do not want to watch any such videos anymore for the rest of my life. I am not demanding to shut the channel but I just want you to stop making me watch this sort of disgusting videos any longer - if only you, google, does not collude with the kim jong un's communists' regime. Thank you.

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11:11 am EDT

YouTube about video privacy

I saw in YouTube..ie, one guy uploaded dangal full movie in hindi.n link s https://youtu.be/L8hmIbY-h80. That guy don't hv any licence kind of thing.he downloaded from unauthorized site, and he uploaded it in YouTube. It's is mater of privacy.plz, block or remove this movie from YouTube.because, we all the kind of hard work and sacrifice made by the aamir khan for that movie is unexplainable...so that work should not go in waste.plz, I am again requesting YouTube to remove that video.

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

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- Summarize the main issue with YouTube in the 'Complaint Title' section.

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- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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