Yankee Candle / manager

U.S 19 north , West field mall clearwater, United States Review updated:

Black friday i went with my grand daughter to the mall where an associate at this store decided to take it on her self to tell my little grand daughter she was really really bad. She had picked up a small candle not breakable to smell which she has done many times. But this one time with this woman yelling telling her how bad she was it brought her to tears and she won't ever go back. I wrote the manager and she apologized in a letter stating that she took care of it and would like to send me a candle.My reply back was my grand daughters address and i wanted it sent to her for she was the one that was hurt. She never received it. So this manager is filled with a bunch of bull. I doubt now she took this to heart and took care of the situtation

Dec 29, 2015
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  • Ra
      Jan 21, 2016

    My two large Yankee Candles have no smell! Just smell of soot and smoky. they are unusable! I bought them from house of Frazier via Amazon. When i sent a message asking for a return and a refund, I eventually got a reply saying a refund would be given if the candles are unused!! Unused the candles were fine and smelt really nice! It is crazy! I can not use them and I am £40 out of pocket! I am very upset.

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