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Yamaha FZ / service station

The service support guy in the jain yamaha (tnagar), hastily replied when I gave my my vehicle for service. He claimed that it will take 10 days to do a free (5th service)
And when enquired about the delay, he was disrespectful and used all the foul language and asked me do escalate or do whatever I may. I just took the keys and walked off saying very nice customer service. This is not a good attitude from a customer relationship person. Why on earth would changing the engine oil & water wash would take 10 days?

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